Field Services & Installation Technician

The Field Service & Installation Technician is responsible for the installation, adjustment, commissioning, and maintenance of Ceva equipment at customer sites. This role ensures successful project execution, provides on-site technical expertise, and serves as a key link between customers and internal Ceva project teams.

The technician will perform installation and service work in compliance with safety, biosecurity, and quality standards, while promoting Ceva’s values and customer-focused approach.

Installation and Commissioning

• Install, adjust, and commission mechanical and electrical equipment at customer sites.
• Prepare for each assignment by analyzing project plans, technical documentation, and required tools.
• Supervise unloading, verify equipment integrity, and ensure correct alignment and leveling per installation plans.
• Perform wiring, mechanical assembly, system calibration, and equipment debugging with support from automation engineers or back-office technicians.
• Participate in factory validation of equipment prior to shipment.

Maintenance and Troubleshooting

• Conduct preventive and corrective maintenance on Ceva equipment, including diagnostics, part replacement, and performance testing.
• Identify and resolve malfunctions or escalate complex issues to technical experts.
• Maintain service documentation, intervention reports, and CRM entries for all site activities.

Customer Support and Training

• Provide on-site technical guidance and training to customer teams on proper use, maintenance, and safety procedures for Ceva equipment.
• Communicate effectively with customers, project managers, and internal stakeholders regarding service progress and technical issues.
• Ensure customer satisfaction and represent Ceva’s brand and professionalism in all interactions.

Process Improvement and Compliance

• Suggest technical or process improvements and contribute to continuous improvement initiatives.
• Adhere to all company and customer safety protocols, including OSHA, DOT, and biosecurity regulations.
• Maintain a clean, organized, and safe work environment at all times.
• Integrate animal welfare and hatchery biosecurity best practices into all field activities.

• Shape solutions out of complexity

• Client focus

• Collaborate with empathy

• Engage and develop

• Drive ambition and accountability

• Influence others

• Solid understanding of mechanical, electrical, and automation principles.

• Ability to read and interpret technical drawings, wiring diagrams, and installation schematics.

• Strong problem-solving and analytical skills.

• Proficiency in Microsoft Office and basic CRM or maintenance tracking systems.

• Excellent communication skills; ability to train and support non-technical users.

• Fluent in written and spoken English; additional language proficiency is a plus.

Valid U.S. Driver’s License with clean driving record; ability to travel frequently and independently.

Education -

• Associate’s degree in Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Maintenance, or related technical field; or an equivalent combination of education and field experience.

Work Experience -

• 2–5 years of experience in industrial equipment installation, maintenance, or field service — preferably within the poultry, food production, or manufacturing industries.
• Experience with mechanical assembly, electrical troubleshooting, and basic automation systems preferred.

Other (consider certifications, specialized knowledge and/or training, etc.) -

• PLC Fundamentals, NCCER, or CMRT certification preferred.

• Familiarity with poultry or hatchery environments and biosecurity practices preferred.

• Must be legally authorized to work in the United States.

• Ability to lift up to 50 lbs and perform physical tasks in industrial or hatchery environments.

• Work environments may include hot, humid, or noisy hatchery facilities.

• Extensive travel (up to 75%) including overnight and weekend work as needed.

This job description is intended to convey information essential to understanding the scope of the job and general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, duties and responsibilities or working conditions associated with the job. This job description is not an employment contract. Ceva reserves the right to modify job duties and/or job descriptions at any time to meet the needs of the business.

Your profile :

Valid U.S. Driver’s License with clean driving record; ability to travel frequently and independently.

Education -

• Associate’s degree in Electrical Engineering Technology, Mechanical Engineering Technology, Industrial Maintenance, or related technical field; or an equivalent combination of education and field experience.

Work Experience -

• 2–5 years of experience in industrial equipment installation, maintenance, or field service — preferably within the poultry, food production, or manufacturing industries.
• Experience with mechanical assembly, electrical troubleshooting, and basic automation systems preferred.

Other (consider certifications, specialized knowledge and/or training, etc.) -

• PLC Fundamentals, NCCER, or CMRT certification preferred.
• Familiarity with poultry or hatchery environments and biosecurity practices preferred.
• Must be legally authorized to work in the United States.