Fulltime Field Supervisor / Grave Shift
Thurs-Mon 2300-0800
Lead, manage, and coordinate security officers across assigned sites.- Ensure guards are properly trained, equipped, and briefed for their shifts.
- Provide ongoing coaching and performance evaluations.
- Conduct regular site inspections to verify compliance with security protocols.
- Monitor guard tours, patrols, and incident reports to ensure accuracy and accountability.
- Adjust staffing levels and schedules to meet client needs and respond to emergencies.
- Act as the first point of escalation for emergencies or security breaches.
- Coordinate with law enforcement or emergency services when necessary.
- Document incidents thoroughly and provide detailed reports to management.
- Training & Development
- Organize refresher training sessions on safety procedures, emergency response, and customer service.
- Mentor new hires and ensure they understand company policies and site-specific requirements.
- Client & Stakeholder Relations
- Serve as the liaison between the security team and clients.
- Address client concerns promptly and professionally.
- Ensure service delivery meets contractual obligations and customer satisfaction.
Prepare daily, weekly, and monthly reports on security operations.
- Track attendance, performance, and disciplinary actions of staff.
- Recommend improvements to security protocols and operational efficiency.
- Leadership & Communication: Ability to motivate teams and maintain clear communication with staff and clients.
- Problem-Solving: Quick decision-making during emergencies.
- Attention to Detail: Ensuring compliance with procedures and accurate reporting.
- Technical Knowledge: Familiarity with surveillance systems, access control, and incident management software.