Field Support Engineer

We are seeking a Field Support Engineer to join a small, growing engineering team as part of a team restructuring initiative. This is an on-site position based in Portland, Oregon, offering hands-on technical work and close collaboration with customers and internal teams.

Job Responsibilities

• Support equipment recovery and troubleshooting
• Perform repairs and preventive maintenance on equipment
• Respond to technical issues in the field as needed
• Work closely with internal teams to ensure stable equipment operation

Required Skills & Experience

• Previous experience as a Field Support Engineer (FSE)
• Hands-on experience with industrial robots
• Experience using PLC systems

Preferred Qualifications

• Experience in the semiconductor industry
• Robot teaching or programming experience
• Experience working with or for a Japanese company
• Conversational Japanese language skills (a plus, not required)

Work Location & Schedule

• Location: Portland, Oregon
• Work Style: On-site
• Hours: 9:00 AM – 6:00 PM

(Overtime may be required in case of equipment trouble)

Compensation & Benefits

• Salary Range: $70,000 – $80,000 (annual)
• Medical insurance
• Paid Time Off: 9 days granted after 90 days of employment
• Bonus / incentive plan: TBD

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Benefits:

• Health insurance
• Paid time off

Application Question(s):

• Are you able to travel domestically on short notice if technical issues arise?

• Are you able to travel to Japan for 2–3 months for training purposes?

Experience:

• Field Support Engineer: 3 years (Required)

Work Location: In person