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Financial Analyst - PHO

GENERAL SUMMARY

Responsible for designing, developing, and managing effective and efficient processes/systems for the agency's affordable housing portfolio, including Public Housing, Project-Based Assistance/Vouchers, Low Income Housing Tax Credits, Rental Demonstration Programs, and Conventional Housing programs. Catalyzes creating and maintaining various dashboards, statistical analyses, and narratives to provide critical information supporting programmatic, financial, and operational decisions. Essential tasks include monthly financial reviews, database management, financial/data analysis, system design, contract compliance, performance management, workflow and communication tracking, internal audits, and tenant accounting. Reports to the Director of Asset Management.


PRINCIPAL DUTIES AND RESPONSIBILITIES

  • Analyze data and synthesize management reports to track operations, measure program effectiveness, and make recommendations to achieve desired outcomes and results.
  • Review monthly financial statements and make recommendation on resolution of issues affecting financial performance.
  • Lead interactions with lenders, stakeholders on all non-performing or Watchlist properties with the ability to read and understand financial statements and improvement strategies that result in outcomes that align with KPIs.
  • Assist in receiving, reviewing and assessing monthly financial reports for all projects owned by the department.
  • Make recommendations on the development, deployment, and ongoing improvement of existing operational protocols, data systems, and software applications, including redesigning workflows and processes.
  • Collect and review data to confirm accuracy in preparing various reports (departmental, agency, and board reports, funders, investors, etc.).
  • Update and monitor execution of timely and accurate billing of agency-approved charges applied to tenant accounts (security deposits, maintenance charges, other fees, etc.).
  • Solicit feedback/facilitates discussions with stakeholders on system enhancements and document/file requirements and ensures that the staff, contractors, and others correctly implement changes.
  • Analyze financial reports, statements, invoices, bids/quotes, and/or budgets prepared by Management Agents to ensure compliance with Management Agreements, Policies, Regulatory requirements, and/or any other governing documents. Statistical/Narrative reports of any findings and corrective actions shall be provided to management.
  • Facilitate training and/or create training resources for internal staff, management agents, and stakeholders regarding changes in business processes, protocols, technical systems, and/or applications.
  • Design file management systems, databases and instructing others on their use. Materials may include applications, financial statements, contracts, correspondences, certifications, planning documents/studies, templates, letters, audits, and reports.
  • Perform contract administration duties by monitoring financial activities (income/expenses/liabilities) to ensure compliance with budget authority, budget limits, procurement, insurance policies, capital funds grants, covenants, investor/partnership limits, grants, audits, other housing providers, etc.
  • Review and monitor tenant charges applied to tenant statements for accuracy and ensure timely distribution of the statements at public housing sites.
  • Assist in coordinating training and professional development sessions to include content and curriculum development and coordination of logistics.
  • Review End of Participation/Move-Out reports confirming Tenant's Final Statement of Charges is complete and accurate to allow accounts to be resolved, timely processing of security deposit refunds correctly, or recording debt owed to the agency.
  • Collaborate with Finance on the processing of debt owed notices and acceptance of payments received from former tenants to resolve outstanding balances.
  • Conduct compliance reviews on tenant accounts in tenant software programs utilized by the agency and/or management agents; to ensure timely and accurate recording of debits, credits, and liabilities. Requires collaboration with Management Agents, Finance, and IT to ensure deficiencies are fully resolved.
  • Track tenant debt owed and frequently prepare uncollected debt reports for management's review and board approval. Requires the completion of board resolutions, recording debt owed to third-party collection services, and reporting to HUD's centralized electronic database.
  • Accept and coordinate with management agent's completion of tenant verification requests from other housing providers.
  • Collaborate with Finance and Management Agents to process and e-distribute tenant rent statements.
  • Review utility usage spreadsheets provided by meter reading contractors to ensure accuracy and use the data to create monthly utility statements for tenants.
  • Collaborate with Finance and Management Agents in monitoring net income and expenses, as well as property taxes. Conduct periodic analysis and pursue filing exemptions, appeals, and/or adjustments as deemed appropriate.
  • Collaborate with leadership and Management Agents to assist in formulating funding plans, proformas, budget projections, and management practices for new real estate developments.
  • Conduct market analysis to ensure administrative and system changes are executed to properly adjust rents, fees, utility charges & allowances, etc.
  • Collaborate with Finance to execute/collect payment and billing terms mandated by private lease agreements executed for non-residential space (Daycares, Educational Centers, Office space, etc.)
  • Conduct compliance reviews on rent & utility calculations to ensure accuracy.
  • Perform other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
  • Knowledge of federal, state, and local laws, rules, and regulations, about low-income housing and Housing Alliance HTX policies and procedures.
  • Knowledge of the principles, practices, and techniques of public housing management.
  • Knowledge of principles, procedures, and methods of budgeting and data processing.
  • Knowledge of accounting principles including accrual accounting and property management budgets, audits and the formulation of the monthly financial statements.
  • Advanced understanding of excel, and Microsoft products to be able to organize data in a clear and concise manor for non-financial readers.
  • Knowledge of community resources and social service agencies is essential for optimum results and program development and implementation.
  • Ability to establish and maintain effective working relationships with other employees and the public and deal effectively with situations requiring one to be tactful and diplomatic, yet firm.
  • Ability to communicate clearly and concisely, verbally and in writing.
  • Ability to compile and interpret statistical data for effective reporting.
  • Ability to develop training materials and make effective presentations.
  • Bilingual communication is highly desirable.

COMPLEXITY / SCOPE OF WORK
  • The employee performs a wide variety of related activities.
  • Work is primarily routine and repetitive. The employee identifies what needs to be done and determines how to accomplish it.
  • The employee coordinates, integrate, and prioritizes the tasks.
  • The employee occasionally makes decisions regarding unusual circumstances or conflicting data.
  • The position is a crucial employee in the management and operation of affordable housing. The employee's work affects applicants, current residents, community groups, and support agencies continuously. The employee's successful accomplishment of duties greatly enhances the Housing Alliance HTX 's ability to meet its overall mission.

SUPERVISORY CONTROLS
  • The employee does not have supervisory responsibilities.
  • Typically, the employee plans and carries out routine work activities with minimal supervision and independently resolves problems.
  • The employee receives specific instructions when complaints are brought to the attention of the Director of Asset Management and/or their designee.
  • The employee's work is evaluated for conformity to organizational policies and attainment of personal performance evaluation objectives.

PERSONAL CONTACTS
  • The employee has contact with Housing Alliance HTX employees at all levels and with various persons, including the general public, the media, residents, resident association officers, officials, and representatives of different social service, educational and local, state, and federal agencies.
  • The primary purposes of contacts are to gain, clarify, or give information; plan, coordinate, and advise on work efforts; motivate, influence, or direct persons or groups; and justify, defend, negotiate, or resolve controversial matters or issues.

PHYSICAL DEMANDS / WORK ENVIRONMENT

  • Work is primarily sedentary and involves some physical exertion during visits and inspection of units and developments.
  • Moderate physical exertion such as bending, stooping, crouching, and climbing stairs is needed for field visits.
  • Work may require travel to meetings, conferences, and workshops.
  • Work hours may vary from the standard core hours of the agency and may involve weekend work on occasions.
  • Work involves the typical risks and discomforts associated with an office environment and visits to outdoor developments, sites, dwellings, or facilities, inspections of structures.
  • Work may involve confrontations with applicants and residents.

MINIMUM QUALIFICATIONS
  • Bachelors' Degree in Business Administration or a related field from an accredited college or university preferred.
  • Five years of progressive experience in financial and statistical analysis or policy development on property management or asset management
  • Proficient computer skills are required, proficient in Microsoft Office products.
  • Bondable.
  • Valid Texas driver's license.
  • Eligibility for coverage under Authority PHA fleet auto insurance.

DISCLAIMER

The above statements describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

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