Financial Counselor

The Financial Counselor is responsible for managing private-pay accounts and ensuring timely and accurate collections following insurance remittance. This role involves direct patient interaction, financial counseling, and coordination with internal departments and external agencies to support the hospital’s revenue cycle operations.

Qualifications

• High School Diploma GED Required.
  
• Comprehensive knowledge of physician and/or hospital facility insurance and self-pay processes.
  
• Experience with accounts receivable, contract reimbursement, denials management, claims appeals, claim follow-up, refunds, and credit balance review and processing.
  
• Ability to read, write, and understand English.
  
• Spanish Speaking preferred.
  
• Advanced computer skills, working in multiple systems and proficient in Microsoft Office applications.
  
• Knowledge of Revenue Cycle Functions.
  
• Knowledge of medical terminology.
  
• Excellent and demonstrated communication skills including telephone, listening, writing, and oral.

CLICK HERE for the complete position description

Lake Chelan Health is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.

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Human Resources
Email: HRTeam@lcch.net