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Department of Financial Protection and Innovation

FINANCIAL INSTITUTIONS MANAGER

JOB_REQUIREMENTS

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The Department of Financial Protection and Innovation is recruiting for one (1) permanent, full-time Financial Institutions Manager - Financial Services Office (FSO), Special Administrator position in the Division of Corporations and Financial Institutions, Financial Services Office unit. Will consider all DFPI office locations headquartered in Sacramento, San Francisco, Los Angeles, or San Diego. This recruitment may be used to fill subsequent vacancies for positions within the next 180 days.

Under the general direction of the Deputy Commissioner of the Financial Services Office, the Financial Institutions Manager is responsible for supervising a group of Financial Institutions Examiners and overseeing the licensing and examinations of FSO licensed entities under the California Financing Law, California Deferred Deposit Transaction Law, and the Check Sellers, Bill payers, Proraters law.

Effective July 1, 2025, The California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each full-time employee shall receive a reduction in pay in exchange for PLP 2025 leave credits, monthly. The salary range(s) included in the job advertisement do not reflect the reduction in pay. SEIU Bargaining units 1 will receive a 3 percent reduction in pay in exchange for 5 hours of PLP 2025 per month.

You will find additional information about the job in the Duty Statement.

Working Conditions

Sacramento Location:
The Sacramento office is in the new state-of-the-art May Lee State Office Complex in Sacramento's River District, conveniently located next to Light Rail. On site parking is available for a fee.

San Francisco Location:
The San Francisco office is located in the heart of the financial district within walking distance to BART and restaurants.

Los Angeles Location:
The Los Angeles office is located in the heart of the downtown financial district within walking distance to restaurants, transit, multiple parking options.

San Diego Location:
The San Diego office is located in the heart of Mission Valley, within walking distance to many shops and restaurants.

This job requires reporting on site, however, telework may be available once established.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.

FINANCIAL INSTITUTIONS MANAGER

Additional Documents

Job Application Package Checklist
Duty Statement

Position Details

Job Code #:

JC-498141

Position #(s):

410-122-4104-XXX

Working Title:

FSO Special Administrator

Classification:

FINANCIAL INSTITUTIONS MANAGER

$10,721.00 - $12,785.00

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions:

Work Location:

United States

Telework:

In Office

Job Type:

Permanent, Full Time

Department Information

The Department of Financial Protection and Innovation (DFPI) protects consumers and oversees financial service providers and products. The DFPI supervises the operations of state-licensed financial institutions, including banks, credit unions and money transmitters. Additionally, the DFPI licenses and regulates a variety of financial service providers, including securities brokers and dealers, investment advisers, payday lenders and other consumer finance lenders. The DFPI offers benefit packages, competitive salary, a robust training program and opportunities for advancement.

Department Website: https://dfpi.ca.gov/

Special Requirements

The position(s) require(s) a Background Investigation be cleared prior to being hired.

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ’s with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the MQ’s, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.

Additional Filing Instructions: Special Requirements

You are encouraged to apply electronically through your CalCareers account.
If applying with a hard copy application, please reference “JC-498141/FSO 26-060” in the Job Title section of your State application in order to be considered for this vacancy.
Hard copy applications not received or postmarked by 5:00 pm on the final filing date will not be accepted.
Emailed and faxed applications will not be accepted.

FINGERPRINT Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance with DFPI’s (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program matters at all times.

CONFLICT OF INTEREST This position is subject to Title 10, § 250.30 of the California Code of Regulations, the Department of Financial Protection and Innovation’s Conflict of Interest Code. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st and within 30 days of leaving office.

Application Instructions

Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.

Final Filing Date: 11/20/2025

Who May Apply

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.

Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).

How To Apply

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:

Address for Mailing Application Packages

You may submit your application and any applicable or required documents to:

Department of Financial Protection and Innovation

N/A

Attn: Ashley Johnson

Human Resources Office

651 Bannon St Suite 300

Sacramento, CA 95811

Address for Drop-Off Application Packages

You may drop off your application and any applicable or required documents at:

Department of Financial Protection and Innovation

N/A

Ashley Johnson

Human Resources Office

651 Bannon St Suite 300

Sacramento, CA 95811

08:00 AM - 05:00 PM

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Resume is required and must be included.
Statement of Qualifications - A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Demonstrated knowledge and understanding of California and federal law, regulations, policies and programs including the Government Code, Financial Code and sections pertaining to the California Finance Lenders Law, California Deferred Deposit Transaction Law, Escrow Law, Check Sellers, Bill Payers and Proraters Law.
Demonstrated knowledge of risk identification and mitigation for financial services providers and experience in examining and seeking enforcement action against financial services providers.
Demonstrated knowledge and experience in implementing, and evaluating Department’s policies and program direction pertaining to the overall mission of the Department.
Ability to facilitate continuous improvement through performance metrics and project management techniques and supporting the enhancement of Department policies.
Demonstrated ability to write reports on financial services matters, and communicate effectively to individuals and groups, including presenting findings to licensees, stakeholders, department executives, other governmental agencies, legislative committees, and industry trade associations.
Working knowledge of recent financial technology (“fintech”) legal and policy developments, including regarding crypto assets/digital financial assets regulation, and the usage of artificial intelligence by financial services providers.
Exceptional written communication skills, able to write and edit clearly and present Department positions in a manner easily understood by the Department, general public, and licensees alike.
Demonstrated ability to work collaboratively to build consensus in an inclusive manner across the Department’s divisions and units, as well as work collaboratively with the public, licensees, and State and Federal legislative and executive departments, agencies, and committees.
Exceptional leadership skills and experience in change management, policy development, and program administration.

Benefits

State employees may be eligible for health, dental, vision and leave benefits, as well as retirement programs and other benefits. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees’ wages, hours and conditions of employment. Other possible benefits include:

Alternate Work Schedules
1 Day Telework
Reimbursement Accounts

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

The Human Resources Contact is available to answer questions regarding the position or application process.

Department Website: https://dfpi.ca.gov/

Human Resources Contact:
Ashley Johnson
(916) 268-8267

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:
Angelina Endsley
(916) 576-4938
eeo@dfpi.ca.gov

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

STATEMENT OF QUALIFICATIONS

APPLICATIONS RECEIVED WITHOUT A STATEMENT OF QUALIFICATIONS (SOQ) WILL NOT BE CONSIDERED NOTE: Resumes, cover letters, and other materials will not be accepted in place of the required SOQ.

In order to be considered for this position, applicants must submit a Statement of Qualifications (SOQ). The SOQ must be no more than three page(s) in length, single-spaced, using Arial 12-point font and must have the applicant's first and last name and Statement of Qualifications in the upper left corner.

Please provide specific information and examples that demonstrate how your experience, education, training, knowledge, skills, and abilities meet the Desirable Qualifications of the position.
Describe your experience improving team morale and/or inspiring someone to accomplish a goal.

EXAMINATION INFORMATION

To obtain list eligibility for the Financial Institutions Manager before applying for the position(s), you must first take and pass the Financial Institutions Manager examination.

Candidate Resources/Tools:

State Application Checklist
Interview Checklist
Statement of Qualifications (SOQ) Tips

Equal Opportunity Employer

The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.

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