Financial Service Associate

Financial Service Associate

Location: Iowa City, IA

Salary Range: $60,000 - $80,000 commensurate with experience

*Moving bonus available for non-local applicants

About Us:

We are a team of progressive financial service professionals dedicated to delivering an exceptional client experience and giving back to our community. We pride ourselves on fostering a team-centered culture where collaboration, accountability and authenticity are essential. As a small business, we offer a dynamic work environment where responsibilities can evolve, providing ample opportunities for learning, growth and professional development.

Position Overview:

The Financial Service Associate will be responsible for supporting the lead Financial Advisor in a financial services practice. They will assist with documenting client meetings, fulfilling service requests, and managing correspondence while promoting operational efficiency across the organization as a whole.

This position is a client-facing, salary-based role with opportunities for growth and no sales requirements. Start date is negotiable.

The ideal candidate will be detail-oriented with exceptional organization, time management and communication skills. Financial Service industry experience is desired but not required.

Key Responsibilities:

· Support senior staff managing email correspondence and responding to client requests

· Assist with client meeting preparation, generating agendas and forms in advance

· Conduct independent research to verify paperwork requirements, processes and procedures with both internal and external stakeholders

· Arrive prepared and on-time to participate in scheduled client meetings each day

· Document client interactions in CRM software in a timely manner, identifying and assigning follow-up tasks as needed

· Provide exceptional hospitality and customer service to all clients and visitors

· Assist clients with scheduling, technology, document delivery and cash management

· Collaborate with team members on various projects to achieve collective goals

· Adapt to changing roles and responsibilities as needed in a small business environment

· Go above and beyond to ensure client satisfaction and office efficiency, always maintaining confidentiality and discretion

Ideal Candidates:

· Are accountable, detail-oriented, organized, responsible, and reliable

· Possess excellent communication skills and are comfortable in a client-facing role

· Are genuinely interested in helping others and putting client needs first

· Take ownership of tasks and see them through from beginning to end

· Enjoy problem solving, anticipating obstacles and planning ahead

· Have a proven track record making positive contributions to team environments

Required Qualifications:

· High School Diploma or G.E.D. Certificate

· 3-5 years professional experience in any industry

· 1-3 years in the financial service industry a related field, such as:

• Retail Banking, Insurance, Loan Processing
• Wealth Management, Financial Analysis, Relationship Management
• Retirement Plan Services, Pension/Benefit Administration
• Financial Reporting, Regulatory & Compliance, Corporate Finance
• Bookkeeping, Tax Preparation

Desired but not Required:

· Post-Secondary education in a related field of study, such as:

• Finance, Economics, Accounting
• Financial Decision-Making, Personal Finance, Investment or Wealth Management

· Certifications:

• SIE / Series 7
• Series 66 (63/65)
• Life, Health and Long-Term Care Insurance licenses
• Certified Financial Planning (CFP) or Chartered Financial Consultant (ChFC) Certifications

Why Join Us?

· Competitive salary and benefits package.

· Opportunities for professional growth and development.

· Collaborative and inclusive work environment.

· Dynamic responsibilities that provide variety and learning opportunities.

Additional Information:

· This is a full-time, on-site position with remote work opportunities available to accommodate inclement weather or illness.

· COVID-19 vaccination is mandatory for this position, subject to accommodations for health or religious reasons.

· Background check, fingerprinting, and disclosure of personal financial history, including a credit check, are required by our home office/broker-dealer.

· Clean U-4 and U-5 history is required for individuals with financial service industry experience.

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Financial planning services
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• professional (any industry): 3 years (Required)
• finance industry: 1 year (Preferred)

License/Certification:

• Securities Industry Essentials (Preferred)
• Series 7 (Preferred)
• Series 66 (Preferred)
• CFP (Preferred)
• ChFC (Chartered Financial Consultant) (Preferred)

Ability to Commute:

• Iowa City, IA 52245 (Required)

Ability to Relocate:

• Iowa City, IA 52245: Relocate with an employer provided relocation package (Required)

Work Location: In person