Financial Services CSR - End-to-End Customer Care

A leading financial services company based in Dubai is seeking a dedicated Customer Service Representative. The role involves providing exceptional service across phone, email, and walk-in channels, resolving queries and complaints effectively. Ideal candidates will have a diploma or bachelor's degree and 1-3 years of customer service experience, especially in car rental or financial services. This position requires handling customer interactions and performing contract-related administration to ensure compliance with SOPs and KPIs.