Financial Services Specialist/Financial Aid Liaison

POSITION SUMMARY: Works closely with Financial Aid to post anticipated and actual aid to student accounts. Performs reconciliation for withdrawn student's aid. Support credit card acceptance and reporting. Support Student Services Hub counter functionalities.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Apply financial aid to student accounts
• Work closely with financial aid counselors and director for updates needed to student accounts for financial aid
• Complete required documentation to remove aid after student withdrawal
• Perform cash drawer transactions and provide support at Student Services Hub
• Coordinate returned check entries with Director of Accounting
• Research credit card disputes
• Maintain automatic credit card program for student account payments
• Post bi-weekly earnings to student accounts
• Provide appropriate paperwork for financial aid audit
• Request refund checks for student accounts
• Maintain multiple credit card accounts, reports and devices
• Track special offerings
• Track online course enrollment charges and credits
• Answer incoming phone calls
• Respond to customer inquiries
• Other duties as assigned

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of accounting procedures
• Knowledge of reconciliation procedures
• Good computer skills
• 10 key accuracy
• Good people skills
• Professional in appearance and presentation
• Effective in oral and written communication
• Microsoft Office

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of accounting procedures
• Knowledge of reconciliation procedures
• Good computer skills
• 10 key accuracy
• Good people skills
• Professional in appearance and presentation
• Effective in oral and written communication

An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview.

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