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Financial Systems Technician
Summary
Located at Bureau of the Fiscal Service, Financial Management Help Desk and Tiered Support Branch. As a Financial Systems Technician, you will be responsible for supporting the Branch through a variety of work with accounting and/or procurement systems, policies, and procedures. The work includes customer service, troubleshooting, system administration, and maintenance.
Learn more about this agency
This job is open to
The public
Career transition (CTAP, ICTAP, RPL)
Clarification from the agency
1. U.S Citizens or U.S. Nationals; no prior federal experience is required. 2. CTAP/ICTAP eligibles.
Duties
The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position.
- Assist with navigating users through various financial systems.
- Provide daily customer service in a help desk environment on accounting and procurement system related requests as well as technical questions as they relate to the systems.
- Identify and refer complex problems or questions requiring detailed analysis or extensive system modification to the responsible financial system analyst or higher-level employee.
- Provide technical assistance and advice to management, support staff, and customers on using an automated financial system.
Requirements
Conditions of employment
- All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
- Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S.
- Please refer to the "Additional Information" section for additional Conditions of Employment.
- Click "Print Preview" to review the entire announcement before applying.
- To preview the application questionnaire: https://apply.usastaffing.gov/ViewQuestionnaire/12938560
- Must be U.S. Citizen or U.S. National
Qualifications
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your résumé.
Specialized Experience for the GS-07, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-06 grade level in the Federal service. Specialized experience for this position is defined as:
- Experience providing customer service and technical assistance to internal and external customers; AND
- Experience conveying technical information to customers and/or team members AND
- Research and identify issues in an automated system.
Specialized Experience for the GS-06, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service. Specialized experience for this position is defined as:
- Experience providing general customer service via telephone and email in a help desk environment; AND
- Experience applying policies and procedures to support customer needs.
Specialized Experience for the GS-05, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-04 grade level in the Federal service. Specialized experience for this position is defined as:
- Providing general customer service via telephone or other electronic means; OR
- Use of an automated system; OR
- Gather pertinent data, identify problems and recognize solutions.
OR
- You may substitute education for specialized experience as follows: 4 years above high school
OR
- You may qualify on a combination of education and experience. To combine education and experience, the total percentage of experience at the required grade level compared to the requirement, as well as the percentage of completed education compared to the requirement must equal at least 100.
Education
There are no education requirements for this position.
Additional information
OTHER INFORMATION:
- We may select from this announcement or any other source to fill one or more vacancies.
- This is a non-bargaining unit position.
- This position is a non-sensitive, moderate risk, public trustposition.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
- This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).
- Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
- Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
- Access to insurance programs that may be continued after you retire.
- A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
- A retirement program which includes employer-matching contributions.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (ex: resume and supporting documents), your responses to the application questionnaire, and the results of the online assessments required for this position. Be sure your resume includes enough detail to support your qualifications.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Arithmetic/Mathematical Reasoning
- Customer Service
- Flexibility
- Integrity/Honesty
- Interpersonal Skills
- Reasoning
- Self-Management
- Teamwork
To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment that measures critical general competencies needed to perform the job.
Overstating your qualifications or experience in your application materials or questionnaire may result in removal from consideration. Cheating on the online assessment may also result in removal from consideration.Category rating will be used to place applicants in one of three quality categories based on experience, education, and training related to the position. The categories are:
- Superior (highest quality category): Highly proficient with an overall comprehensive level of knowledge, skills, and abilities of the job; or
- Good (middle category): Has a solid and comprehensive understanding. Can perform the required tasks efficiently and is proficient in applying the knowledge, skills, and abilities of the position, or
- Satisfactory (minimally qualified): Has an overall basic level of knowledge, skills and abilities of the job.
Veterans' preference is applied after applicants are assessed. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.
If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must meet the definition of well-qualified below to receive priority selection.
To be considered well qualified at the GS-05, GS-06, and GS-07 grade levels, and in addition to meeting specialized experience, the applicant must have documented in the resume:
- A solid and comprehensive understanding of the position; AND
- Be able to perform the required tasks efficiently; AND
- Be proficient in applying the knowledge, skills, and abilities of the job.
Optional Essay Questions
Applicants may choose to respond to four short essay questions (200 words max each) to help us better understand your alignment with the agency's mission. These responses are optional and will not affect the applicant's eligibility.
Required Documents
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package.
All applicants are required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Please limit your resume to two-pages. Applicants with resumes exceeding two-pages will be removed from consideration. To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. For resume writing guidance, please visit USAJOBS Help Center - How do I write a resume for a federal job?
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
EDUCATION DOCUMENTATION:
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or a list of courses showing title, number of credits, grade, and date of completion.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
- Click the Apply Online button.
- Answer the questions presented in the application and attach all necessary supporting documentation.
- Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
- If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
- Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
- Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
- Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
- Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
When the Bureau of the Fiscal Service completes its hiring, the remaining list of qualified candidates may be shared with additional Treasury bureaus. You will have an opportunity to opt-in if you would like your name, application material, and assessment results shared to be considered for employment with additional Treasury bureaus. There is no guarantee of further consideration, and you can continue to explore other job opportunity announcements.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. For more information regarding the job and applicant status, please refer to USAJOBS Help Center - How to see your application and job status.
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, click here to go to our Career Information Sessions webpage.
Fiscal Service provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
For additional information on how to apply, please visit the Partnership for Public Service's Go Government website.
The Fair Chance to Compete for Jobs Act prohibits the Department of Treasury and its bureaus from requesting an applicant's criminal history record before that individual receives a conditional offer of employment. In accordance with 5 U.S. Code § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Fair Chance to Compete Act. Applicants who believe they have been subjected to a violation of the Fair Chance to Compete for Jobs Act, may submit a written complaint to the Department of Treasury by email at, FairChanceAct@treasury.gov.
To learn more, please visit our page at: Treasury.gov/fairchanceact.
Agency contact information
Treasury Common Services Center
Parkersburg, WV 26101
US
Next steps
PLEASE NOTE: Based on the current hiring restrictions, selectees may be subject to additional approvals prior to an offer being extended.
Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended. Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.
Overview
- 0503 Financial Clerical And Assistance
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