Fire Alarm Division Manager

Compensation: DOE

Position Overview

We are seeking a high-impact Fire Alarm Division Manager to lead and grow our Arizona branches. This role is designed for a results-driven leader who thrives on building elite teams, expanding customer relationships, and driving operational excellence. The Division Manager owns the full performance of the fire alarm business unit — including revenue growth, profitability, technical quality, customer satisfaction, and team development. The ideal candidate brings deep expertise in Edwards fire alarm systems, strong leadership capability, and a passion for scaling a high-performing operation.This is a career-defining opportunity to shape a rapidly growing division with significant autonomy, executive visibility, and quarterly performance incentives.

Quarterly Incentive Opportunities

In addition to a competitive base salary, this role includes quarterly performance incentives tied to:

• Revenue growth and margin performance

• New customer acquisition and retention

• Team productivity and technician utilization

• Safety and quality performance metrics

• Successful completion of strategic growth initiatives

Key Tasks and Responsibilities:

Division Leadership & Growth

• Lead all operational, financial, and strategic aspects of the Arizona Fire Alarm Division

• Develop and execute growth strategies for both team expansion and customer acquisition

• Recruit, hire, mentor, and retain high-performing technical and administrative staff

• Build a culture of accountability, professionalism, and continuous improvement

• Establish performance standards and conduct regular employee evaluations

Business Development & Customer Relations

• Drive new business opportunities and support estimating and proposal efforts

• Build and maintain strong relationships with customers, contractors, and partners

• Resolve customer concerns and invoicing issues with professionalism and urgency

• Collaborate with business development teams to expand market presence

• Ensure exceptional customer experience across all projects and service work

Technical & Operational Oversight

• Provide advanced technical leadership, particularly with Edwards fire alarm platforms

• Support technicians with high-level troubleshooting and system guidance

• Oversee scheduling, service response, and project execution

• Participate in bid reviews and provide consultation on system design

• Ensure compliance with NFPA 72, NEC, and all applicable codes and standards

• Maintain strong safety performance and regulatory compliance

Financial & Administrative Management

• Develop and manage divisional budgets and financial targets

• Monitor project profitability and cost controls

• Ensure accurate tracking of projects, billing, and documentation

• Oversee completion of required reports, timecards, and operational records

• Coordinate with warehouse and fleet teams on equipment and logistics

• Achieve or exceed annual revenue and profit goals

Minimum Qualifications

• 5+ years of experience in the fire alarm or low-voltage industry

• Demonstrated expertise with Edwards fire alarm products or equal

• 3+ years of experience in estimating, design-build, project development, and project management

• Strong working knowledge of NFPA 72 and NEC

• Proven leadership experience managing technical teams

• Ability to read and interpret construction documents and contracts

• Proficiency in Microsoft Office and business management software

• Excellent communication, negotiation, and interpersonal skills

• Ability to lift up to 50 lbs

Education & Certifications

• High School Diploma or GED required; college degree preferred

• NICET Level III or IV required

• Edwards Certifications preferred

What Success Looks Like

The successful Division Manager will:

• Build a high-performing, scalable Arizona fire alarm team

• Deliver consistent revenue and margin growth

• Establish long-term customer partnerships

• Maintain strong safety and quality performance

• Create a workplace culture that attracts and retains top talent