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First Impressions Office Administrator

Springfield, United States

Lift Truck Center, Inc. is the authorized Toyota industrial truck dealer operating from a state-of-the-art facility off I-44 in NE Springfield. Now in our 43rd year, we proudly serve area customers with integrity as our foundation. As the Front Desk Representative, you will be the welcoming face of Lift Truck Center—answering and directing calls for three locations, greeting visitors, assisting new employees with onboarding, and supporting internal operations, marketing initiatives, and company events. This role also includes managing petty cash, ordering supplies, coordinating travel and meetings, and helping maintain a positive and organized workplace culture.

Position Type: Part-Time

Shift: Offer a flexible work schedule Monday–Friday with core hours of 7:30 AM–4:30 PM.

Title: Front Desk Representative

Status: Non-Exempt

Wage: Based on Experience and Skills (please include wage history)

Reports To: Marketing Manager

Essential Functions: Answering and routing phone calls, live chat, and website inquiries, greeting visitors, assisting new hires with onboarding, managing petty cash and reimbursements, coordinating office supply orders and equipment maintenance, maintaining shared calendars and directories, and preparing conference rooms and company events.

Other Functions: Supports employee engagement, cultural development, and internal marketing initiatives. The role also coordinates travel arrangements and meeting logistics, assists with administrative projects, and helps with special assignments as needed.

Knowledge, Skills, Abilities

  • Advanced knowledge of phone systems and office technology
  • Enjoy helping others
  • Friendly demeanor and professional appearance
  • Basic math skills
  • Strong attention to detail
  • Able to communicate effectively with customers and coworkers (verbally and in writing).
  • Basic computer knowledge for Outlook email, Excel, PowerPoint

Experience: Prior experience with phone systems, onboarding, petty cash handling, and office administration preferred. Familiarity with marketing support, event coordination, data entry, and database management is a plus.

Lift Truck Center offers competitive pay, 401K matching contributions, professional growth opportunities, including generous Paid Time Off for qualified employees, and a safe & respectful work environment. Qualified applicants must be able to pass a drug, and criminal background check and have a clean driving record.

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