Fitness Manager

Job Summary:

The Fitness Manager is responsible for overseeing all aspects of the fitness operations, including managing a team of coaches, ensuring high training standards, delivering exceptional member experiences, and achieving performance targets. This role requires strong leadership, operational management, and a deep understanding of fitness programming and client engagement.

Key Responsibilities:

1. Team Management & Leadership

• Recruit, train, and supervise fitness coaches and personal trainers.
• Create staff schedules and ensure adequate coverage for all classes and sessions.
• Conduct regular team meetings, performance reviews, and coaching sessions.
• Motivate and develop team members to maintain a high-energy, professional environment.

2. Operations & Program Management

• Oversee daily fitness operations and ensure all sessions start and finish on time.
• Monitor class attendance, coach performance, and member feedback.
• Ensure all training programs are delivered safely, effectively, and in line with brand standards.
• Collaborate with management to create new training concepts or improve existing programs.

3. Member Experience & Engagement

• Maintain a strong floor presence, building relationships with members and promoting retention.
• Address member concerns and ensure consistent customer satisfaction.
• Encourage and support coaches to upsell personal training and other services.

4. Performance & Business Goals

• Track and report on key performance indicators (KPI) such as member attendance, revenue, and retention.
• Develop strategies to increase class participation and personal training sales.
• Manage fitness budgets, equipment needs, and maintenance schedules.

5. Health & Safety Compliance

• Ensure all fitness activities adhere to company safety policies and standards.
• Oversee equipment maintenance, cleanliness, and gym hygiene.
• Conduct risk assessments and ensure emergency procedures are in place.

Qualifications & Skills:

• Bachelor’s degree in Sports Science, Physical Education, or related field (preferred).
• Minimum 3–5 years of experience in fitness management or coaching leadership.
• Strong background in functional training, CrossFit, or group fitness programs.
• Excellent communication, leadership, and organizational skills.
• Ability to motivate and manage a diverse team.
• Certification in Personal Training or Group Exercise (e.g., ACE, NASM, ISSA, CrossFit L1) is required.
• CPR and First Aid certified.

Key Attributes:

• Passionate about fitness and people development.
• Energetic, hands-on leader with strong interpersonal skills.
• Results-driven with the ability to manage multiple priorities.
• Professional, positive, and approachable attitude.

Job Type: Full-time

Pay: ﷼7,000.00 - ﷼8,000.00 per month