Fitness Manager

Role Overview

As Fitness Manager, you will be the driving force behind an exceptional, luxury fitness experience, curating a world-class environment that reflects the brand’s commitment to excellence, discretion, and personalised service.

You will lead and inspire a team of elite fitness professionals, ensuring every member interaction is refined, bespoke, and results-driven. This role requires a balance of commercial acumen, leadership sophistication, and an uncompromising eye for detail.

Key Responsibilities

Luxury Member Experience

• Deliver a highly personalised, anticipatory service experience tailored to individual member goals and preferences
• Maintain a visible presence on the gym floor, engaging with members in a polished, professional manner
• Build long-term relationships with members, acting as a trusted fitness and wellness advisor
• Ensure discretion, confidentiality, and exceptional service standards at all times

Team Leadership & Development

• Recruit and retain top-tier personal trainers aligned with a luxury brand ethos
• Lead and support a Group Exercise Coordinator to deliver a high-quality engaging fitness class programme that drives member satisfaction and retention.
• Mentor and develop the team to deliver best-in-class coaching and service
• Set and uphold impeccable standards of presentation, behaviour, and performance
• Lead by example with professionalism, integrity, and attention to detail

Commercial Excellence

• Drive premium personal training and coaching packages with a consultative, high-touch sales approach
• Maximise revenue through bespoke programmes, exclusive offerings, and member retention strategies
• Analyse performance metrics and implement strategies to exceed financial targets

Operational Standards

• Ensure the fitness floor, studios, and equipment consistently meet five-star standards
• Oversee seamless daily operations, ensuring a calm, refined, and impeccably maintained environment
• Uphold all health, safety, and compliance requirements to the highest standard

Programming & Innovation

• Curate a forward-thinking, luxury fitness offering incorporating the latest in training, recovery, and wellness
• Introduce exclusive classes, specialist coaching, and premium experiences
• Collaborate with spa, nutrition, and wellness teams to deliver a fully integrated member journey

Skills & Experience

• Level 3 Personal Trainer (minimum); Level 4 or specialist certifications highly desirable
• Proven experience in a leadership role within a luxury or premium fitness environment
• Demonstrated success in delivering high-value personal training and exceeding revenue targets
• Exceptional interpersonal and communication skills, with the ability to engage a discerning clientele
• Strong leadership presence with the ability to inspire and elevate team performance

Personal Attributes

• Impeccable personal presentation and professionalism
• Naturally service-oriented with a passion for delivering memorable experiences
• Discreet, trustworthy, and emotionally intelligent
• Detail-driven with a commitment to excellence in every aspect of the role
• Commercially astute yet client-centric in approach

What We Offer

• Competitive salary with performance-based incentives
• Access to premium club facilities and wellness services
• Continuous professional development and industry-leading training
• Opportunity to work within a prestigious, high-end brand environment

Job Types: Full-time, Contract, Permanent
Contract length: 24 months

Pay: Up to KD600.000 per month

Work Location: In person