Flagship Assistant Store Manager - Sydney CBD fixed-term

Flagship Assistant Store Manager - Sydney CBD (fixed-term)

At Sephora, we believe that beauty thrives in diversity and discovery. Our purpose is to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.

Lead the team as Assistant Store Manager on a full time basis in our Flagship Sydney CBD store on a fixed term contract until October 2026. This is an opportunity to bring your passion, share your knowledge, and make your mark at a leading global beauty retailer.

Benefits

• Opportunities for personal development in Australia and New Zealand
• Opportunities across our global group of high end luxury brands
• Gifted products throughout the year and store discounts of up to 45%
• Paid parental leave, birthday leave & personal leave
• Mental health wellbeing programmes available 24/7
• Life insurance

Responsibilities

• Support the Store Manager in leading the team to deliver an unbeatable client experience.
• Utilise and exploit data to inform operational decisions and develop strategies for business growth and sales conversion.
• Drive a selling culture within your team to meet KPIs and promote Sephora's values.
• Consistently raise performance and capability of the team to support internal talent development.
• Implement a continuous improvement mentality within the team and work in partnership with the wider group.
• Energise your team to deliver first class customer service within a fast paced environment.

What you'll thrive on

• Passion to support and lead your team to provide client centric service that builds brand loyalty.
• Track store profit and loss, monitor shrinkage, conversion, and forecasting to maximise profitability.
• Drive operational incentives, brand events, training, and visual merchandising changes.
• Maintain a strong, positive culture with recognition, coaching, and career development.
• Value core metrics to measure performance and help develop store talent.

Qualifications

• 2-3+ years' experience in retail/store line management.
• Passionate about excellent client service and experiential retail.
• Previous retail management experience at a big box retailer or multi site experience.
• Excellent organisational, analytical, and business management skills.
• Hands on leader who loves being on the sales floor to motivate, coach, and support team members.
• Strong emotional intelligence, communication skills, and influence across all levels.
• Ability to work weekends, before/after store hours, and evenings.

To be successful, you must be available for 5 full days across key trading times, including late night and weekend availability.

Application

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

If you require reasonable adjustments to any part of our recruitment process, please inform us so we can provide a fair and transparent assessment.