Fleet Account Representative

Position Title: Fleet Account Representative

COMPANY SUMMARY:

MYCA: Material Handling was honored as #12 on the list of Fastest Growing Women-Owned/Led Companies by The Women Presidents Organization and JPMorgan Chase Commercial Banking. MYCA is a leading disruptive innovator in technology solutions, specifically in the material handling industry, uniquely set apart by providing customers with complete cost transparency and data visibility. MYCA: Material Handling is experiencing significant organic growth and is in search of new team members to further our growth.

POSITION SUMMARY:

The Fleet Account Representative will learn how to effectively oversee easy to complex projects for major manufacturers and distribution centers utilizing various management strategies to reduce our customer’s overall costs. The planned path of this position is towards a Fleet Account Coordinator, Lead, then Account Manager, handling Fortune 100 -1000 manufacturers and corporations, directly interfacing with key supply chain partners and customers’ internal corporate supply chain management team. This position builds a foundation and will focus heavily on learning about our industry, technology, and service offering.

PRINCIPAL RESPONSIBILITIES:

Fleet Account Representative supports our Account and Sr. Account Management team, working on delegated projects, supporting the ongoing optimization initiatives for our customers and exercising comfortability when interacting with stakeholders. The purpose of the Account Representative is to handle daily email inquiries, track, manage, and execute against the customer’s equipment sourcing strategy, provide the best market cost and competitive advantage over their competition while ensuring a continuous supply to the company that meets or exceeds expectations.

Aspects of the Fleet Account Support Representative role include:

• Demonstrating competency of MYCA’s proprietary fleet management software
• Maintaining accurate & up to date equipment rosters
• Managing performance expectations with suppliers
• Maintaining accurate data and information within MYCA’s proprietary fleet management system
• Completing detailed financial analyses to justify equipment replacements or returns
• Working against all strategic initiatives outlined by the account managers
• Representing MYCA and our customers in a polished and professional manner
• Negotiate contracts and handle paperwork (e.g. invoices, orders)
• Pass on issues to account managers when needed

Required skills:

• Must have knowledge of Microsoft Word, Excel, Outlook, and Access
• Ability to multi-task, work in demanding situations, work independently, utilize discretionary judgment, and be a pro-active team player
• Strong interpersonal skills required, including a focus on problem solving, listening objectively, and contributing to maintaining a positive team spirit
• High attention to detail
• Excellent organizational and multitasking ability
• Assertiveness and confidence
• Strong oral and written communication skills especially when collaborating with clients and/or suppliers, as well as creating agendas and conducting presentations

WHERE IS THE WORK:

This position is eligible for hybrid work; 3 days a week in the office after 6 months.

EDUCATION:

Bachelor’s degree in supply chain, Business, Statistics, Finance or related field, equivalent training, education and experience

BENEFITS:

Recognition and career advancement opportunities based on performance.

Work in a supportive and collaborative team environment.

Join a company known for its innovation and commitment to customer satisfaction.

Benefits include PTO, 11 paid holidays, and company sponsored medical insurance

Company 401(k) with match

IN OFFICE REQUIREMENTS:

3-week training in-office

6 months in-office requirement upon hire

After 6-month period:

· 3 days/week

· Team meetings 1x/month

· One-on-ones with manager1x/week for first 6 months OR One-on-ones with manager1x/month after 6 months

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Ability to Commute:

• Cary, NC 27518 (Required)

Work Location: Hybrid remote in Cary, NC 27518