Fleet Head of Materials Mobility Customer Services

• Alpharetta - Georgia - United States of America

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability. We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

“We’re proud to be Great Place to Work® certified—a reflection of our commitment to creating an environment where innovation thrives and every voice matters. Apply today and be part of shaping the future with us!”

Position Overview:

Siemens Mobility is seeking a Fleet Head of Materials to lead a high-performing team responsible for ensuring material availability and operational excellence across projects with our customer Amtrak. This role combines people leadership, critical thinking, and process improvement to deliver exceptional customer satisfaction and safeguard company interests. You will empower your team, drive collaboration, and influence cross-functional initiatives to achieve business goals.

The Materials Management team plays a key role in the success of the Maintenance Contracts organization within our Customer Services business. Our mission is to ensure material availability in accordance with our contractual obligations for our customers under a Technical Support and Spares Supply Agreement (TSSSA). Our job includes planning, coordinating, tracking and handling materials while ensuring proper custody and timely recording of all transactions involving materials within the projects we are responsible for. To achieve this, the Materials Management team is directly embedded in the projects developing customer relationships, supporting the technical team on their material needs and sharing key information with the Project Management and Commercial Project Management Teams. The Materials Management functions as a liaison between the project and the Supply Management, Strategic Procurement, Engineering, Quality and IT teams interacting with these functions daily to ensure the Material is at the Right Place and the Right Time and the Right Quantity.

What your day-to-day will look like:

• People Management:
• Lead a team Materials Managers responsible for TSSSA contracts with Amtrak.
• Hire, develop, and lead Material Managers, Coordinators, and Handlers.
• Ensure employees take ownership, uphold standards of conduct, and address difficult choices as required.
• Provide constructive feedback and create a positive environment for growth, Create career development plans; optimize organizational structure.
• Enabler & Resource Management:
• Ensure projects have the resources, tools, training, and processes for success.
• Identify roadblocks and implement solutions to remove impediments.
• Build strong relationships with support functions (Engineering, MC Technical Team, etc.) to promote collaboration.
• Strategy & Process Standardization:
• Contribute to planning with Customer Service and Materials teams, developing strategies to ensure material availability
• Drive continuous improvement and adapt to changing business needs.
• Implement standardized processes and hold teams accountable for performance.
• Customer Relationships:
• Build trust and act as a partner to customers.
• Understand contract obligations and ensure compliance.
• Communicate effectively, raise issues transparently, and influence without authority.
• Operational Excellence:
• Develop and monitor KPIs to ensure targets are met.
• Optimize inventory levels and forecast material consumption accurately.
• Manage budgets responsibly and minimize freight costs through efficient planning.

To thrive in this role, you have:

• Bachelor’s degree in Supply Chain, Business Administration, or related field.
• 5+ years of experience in materials management or logistics leadership.
• Strong people leadership skills with experience in coaching and team development.
• Excellently demonstrated communication, collaboration, and problem-solving abilities.
• Excellently demonstrated customer service and negotiation skills.
• Knowledge of contracts, KPIs, and fiscal responsibility in project environments.
• Ability to travel – Domestic 30%

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1.
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list!
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

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