Fleet Operations Specialist

Position Mission:

Responsible for the strategic oversight, compliance, and operational management of the company’s fleet supporting plumbing, electrical, and HVAC trade services for multiple locations from Boise, Idaho to St. George, Utah.

Overview:

Intermountain Home Services is hiring a Fleet Operations Specialist. This role ensures safe, efficient, and cost-effective fleet operations while maintaining full regulatory compliance across all vehicles, drivers, and programs. The Fleet Specialist oversees fleet logistics, vendor contracts, DOT compliance, MVR monitoring, driver safety, telematics, and performance management to support field operations.

Key Responsibilities:

Fleet Operations & Logistics

• Working with Brand Level Fleet Coordinators

• Oversee day-to-day fleet operations for service vehicles across plumbing, electrical, and HVAC divisions including some heavy equipment and DOT regulated assets.
• Ensure vehicle availability, proper upfitting, maintenance scheduling, and lifecycle management.
• Coordinate with vehicle assignments, replacements.
• Monitor fleet utilization, fuel usage, idle time, and operational efficiency for multiple locations.
• Partner with brand Operations and field leadership to forecast fleet needs based on growth and seasonal demand.

Fleet Contracts & Vendor Management

• Manage Enterprise fleet/leasing partnership and repair shop compliance.
• Negotiate pricing, service agreements, and vendor performance standards.
• Oversee relationships with upfitters, maintenance providers, telematics vendors, fuel card providers, and rental partners.
• Review and approve fleet-related invoices and expenses.

Compliance & Risk Management

• Ensure compliance with DOT, FMCSA, OSHA, and all applicable federal, state, and local regulations.
• Oversee driver qualification files and DOT documentation.
• Monitor Hours of Service (HOS) compliance where applicable.
• Develop and enforce fleet safety policies and procedures.
• Investigate accidents and coordinate corrective actions with HR.

Driver Training & Monitoring

• Implement driver onboarding and ongoing safety training programs.
• Monitor telematics and driver behavior reporting (speeding, harsh braking, idling, etc.).
• Partner with HR and Safety teams to manage corrective actions related to driving performance.
• Promote a culture of safe driving and accountability.

Fleet Programs & Performance Management

• Develop and manage fleet programs including fuel management, preventive maintenance, replacement cycles, and sustainability initiatives.
• Establish KPIs related to safety, cost control, vehicle uptime, and operational efficiency.
• Provide regular reporting and performance dashboards to leadership.
• Identify cost-saving opportunities and operational improvements.

Budget & Financial Oversight

• Develop and manage annual fleet budget with brand level leadership.
• Track capital expenditures and operating expenses.
• Analyze total cost of ownership (TCO) for vehicles and recommend optimization strategies.

Core Competencies:

• Safety: Demonstrates a proactive commitment to driver safety by establishing policies, reinforcing safe behaviors, and fostering a culture of accountability across all fleet operations.

• Strategic Planning: Develops long-term fleet strategies that align with operational growth, cost control objectives, and service performance goals.

• Problem Solving: Anticipates and resolves operational issues with speed and focus.

• Efficiency: Continuously improves fleet processes, vehicle utilization, and maintenance programs to maximize uptime and productivity.

• Risk: Identifies, assesses, and mitigates fleet-related risks including accidents, compliance violations, and liability exposure.

• Compliance Expertise: knowledge of OSHA, DOT, and industry-specific safety regulations.

Aligned with Our Shared Values:

• Excellence: You ensure every job runs efficiently, safely, and delivers the service our customers expect.

• Integrity: You handle claims and safety issues fairly, confidentially, and by the book.

• Solution-Oriented: You bring clarity, structure to the fleet services.

• Collaboration: You partner across departments to keep the field supported and the business aligned.

• Innovation: You bring forward ideas that streamline operations, improve performance, and scale success.

Qualifications:

• 5+ years of fleet management experience, preferably in trade services (plumbing, electrical, HVAC) or field service industries. Logistics, Supply Chain, Automotive Management, or related field are beneficial

• Experience with 3rd party management software like Enterprise Fleet or Fleetio preferred.

• Experience managing DOT-regulated fleets.

• Demonstrated experience with fleet telematics systems and compliance programs.

• Mechanical repair experience and knowledge in order to question and support repair demands.

Certifications (Preferred)

• Certified Automotive Fleet Manager (CAFM)

• ASE Certification

• DOT Compliance Certification

• OSHA training or safety certifications

Why you should work with us:

One Team. Relentless Standards. Results That Matter.

At Intermountain Home Services (IHS) and its family of brands, we don’t just fix pipes and tune HVAC units—we build a platform for people to grow, lead, and thrive. From day one, every team member joins a company that’s scaling smart, led by strong values, and driven by a mission to serve both our communities and our employees with excellence.

We empower our brands and our people to win together—designing systems, developing talent, and holding ourselves to elite standards in everything we do. Our employees aren’t just part of a company, they’re part of something bigger: a movement to define the future of home services with urgency, discipline, and full ownership.

Fair, Flexible, and Performance-Driven Pay

• Competitive salaries across the board, benchmarked to market
• Incentive-based pay and commissions for most field and customer-facing roles
• Company vehicles for field techs, and tool purchase programs to support your craft

Benefits That Support the Whole You

• Paid medical for employees, with affordable family options
• Vision and dental plans with low premiums
• HSA and copay plan choices
• 401(k) with competitive matching: 100% up to 3%, 50% from 3–5%
• PTO and 6 paid holidays

Career Growth That’s Real

• Paid certifications and tuition reimbursement for eligible roles
• Leadership development opportunities
• Career pathing initiatives for every position underway

A Culture That’s Results-Oriented and Human

• You’ll be seen, heard, and expected to lead—at every level.
• Our leaders are accessible, hands-on, and committed to removing barriers.
• We work hard, move fast, and support one another like family.

What Sets Us Apart

• Bold mission. We’re building the most respected, scalable home services company in America.
• Strong brands. People know and trust our names in the communities we serve.
• Elite standards. We’re not here to be average, we’re here to be great.
• Real opportunity. Whether you’re new to the industry or a seasoned pro, you’ll find room to grow here.

Intermountain Home Services ((Company)) is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, age, parental status, military service, or other non-merit factor.