Floating Front Office Dental Treatment Coordinator

Position Overview

Bloom Dental is seeking an experienced, confident, and personable Floating Front Office Dental Treatment Coordinator to support multiple office locations throughout Indiana. This role is critical to both the patient experience and the overall success of the practice.

This position would mostly travel between our Downtown, Bloomington, Greenwood, and Bedford offices. We are seeking candidates who live within this region and is able to be at any particular office 7:45 AM- 5:00 PM

We are looking for someone with a strong background in dental insurance, treatment presentation, collections, and revenue cycle management (RCM). The ideal candidate is highly organized, financially driven, comfortable discussing treatment and finances with patients, and thrives in a fast-paced dental environment.

Most importantly — we want someone with a great personality who can build trust with patients, create positive energy within the office, and help patients feel comfortable moving forward with care.

Responsibilities

• Present treatment plans and discuss financial arrangements confidently and professionally
• Educate patients on insurance benefits, estimated out-of-pocket costs, and payment options
• Verify dental insurance benefits and maximize patient understanding of coverage
• Collect payments, manage patient balances, and support office collection goals
• Utilize financing platforms including Cherry, CareCredit, and other third-party financing options
• Perform and support all front office and revenue cycle management (RCM) functions
• Schedule appointments efficiently while maintaining productive doctor and hygiene schedules
• Review treatment acceptance and follow up on unscheduled treatment
• Maintain accurate patient records and documentation within practice management systems
• Support multiple offices as operational needs arise
• Deliver exceptional customer service and create a welcoming patient experience
• Work closely with doctors, hygienists, assistants, and operations leadership

Qualifications

• Minimum 2+ years of dental front office or treatment coordinator experience preferred
• Strong knowledge of dental insurance verification, breakdowns, and claim workflows
• Experience with collections, patient financing, and treatment presentation required
• Familiarity with CareStack, Dentrix, Open Dental, or similar dental software preferred
• Understanding of revenue cycle management processes
• Excellent communication and relationship-building skills
• Strong organizational skills with attention to detail
• Comfortable discussing money, treatment, and payment expectations with patients
• Reliable transportation and willingness to travel between assigned offices
• Positive attitude, professional appearance, and team-first mentality

What We Offer

• Competitive hourly compensation
• Mileage reimbursement between offices
• Supportive leadership team and collaborative culture
• Opportunity to make a direct impact on patient experience and office performance

At Bloom Dental, we believe great dentistry starts with great people. We are building strong teams that support one another, create positive patient experiences, and help patients move forward confidently with their care.

Pay: $21.00 - $28.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Work Location: In person