Floor Manager

The Urgent Opening for Floor Manager with DR. AGARWALS EYE HOSPITALS LTD for Pudukottai, Tamilnadu Location.

Please share the updated resume on krishnamoorthy.c@dragarwal.com or Whatsapp – +91 88834 64751

JOB DESCRIPTION

Roles & Responsibilities:

· Ensure smooth functioning of all healthcare operations in the assigned hospital.

· Responsible for day to day operations of the branch, focusing on customer service, quality, people management and process adherence.

· Handling the revenue of the hospital.

· Ensure smooth functioning of the assigned branch.

· Tracking branch performance.

· Focus on patient satisfaction and quality.

· Credit billing status to be monitored. Pending ALs to submission of bills.

· Checking of Counsellors reports daily for Advise Vs Converted / Counselled.

· Conducting Weekly and Monthly reviews with Counsellors, Floor managers and PCA.

· Report to be submitted to Management.

· Giving On Job training to Counsellors, Patient care associates.

· Random Counselling.

· Random Patient Calls (Post OP Patients, General Patients, Emergency Cases)

· Interaction with Doctors about Targets, High Value Cases & Procedures.

· Co-ordination with Surgeons.

· Attending to patient Complaints of your zone & speaking to them personally.

· Prepare monthly tour plan and submit for approval.

· Daily and monthly report with summary of area with explanation.

· Define and drive Standard Operating Procedures for service excellence.

* Responsibilities can be modified subject to necessity.

Thanks & Regards,

Krishnamoorthy C

Assistant Manager - HR

Dr. Agarwals Eye Hospital

Mobile : 88834 64751

Email : krishnamoorthy.c@dragarwal.com

www.dragarwal.com

Job Type: Full-time

Benefits:

• Health insurance
• Provident Fund

Application Question(s):

• Do you have experience working in an Eye Hospital or a Multi-Speciality Hospital setup?
• How many years of experience do you have in a hospital environment?
• What is your highest educational qualification?
• What is your current organization and designation?
• Have you previously attended an interview at Dr. Agarwal Eye Hospital?
• If selected, when would you be able to join?
• The job location is Pudukottai. Are you willing to relocate to Pudukottai?

Work Location: In person