Floral Designer with Customer Service Experience

Overview
Welcome to French Florist! French Florist is a growing, client centric company with positive culture. We are excited to introduce you to our fun and flower-filled boutique!

We are seeking a creative and passionate Floral Designer to join our team. The ideal candidate will have a strong background in floral design and customer service. This role involves creating stunning floral arrangements for various occasions while providing exceptional service to our customers. The Floral Designer will also assist with retail sales, merchandising, and maintaining the overall aesthetic of the shop. As a Floral Designer at French Florist, you will have the opportunity to work with the most beautiful flowers from all around the world and create breathtaking arrangements that will leave a lasting impression on our customers. Your role is also critical to ensure our customers have the best experience they've had with any florist, ever.

This is an onsite position at our San Diego store.

Responsibilities

• Design and create floral arrangements for events, weddings, and everyday occasions.
• Provide excellent customer service by assisting clients with their floral needs and preferences by taking customer telephone orders, orders at our front desk, responding to emails, and following up with clients.
• Maintain knowledge of current floral trends and techniques to enhance design skills.
• Manage inventory levels, including stocking flowers and supplies.

· Keeping the shop and floral cooler tidy by cleaning, sorting, organizing the various flowers, stocking vases, floral supplies needed to create our finished floral arrangements.

· Operate POS system for sales transactions and cash handling.

· Collaborate with team members to ensure a well-organized workspace.

· Engage in e-commerce activities by managing online orders and inquiries.

· Utilize strong communication skills to interact effectively with customers and team members.

Experience

• Proven experience in floral design.
• Familiarity with retail sales practices, including cashiering and retail math.
• Multilingual abilities are advantageous for enhancing customer interactions.
• Strong organizational skills to manage multiple tasks efficiently.
• Ability to work collaboratively in a team-oriented environment while demonstrating creativity and attention to detail.
• Prior customer service experience and telephone work will be viewed positively, whether in the floral industry or in other professions. Proficiency in using technology is highly desired such as iPads, desktop computer, credit card terminals, etc.

Cover letter and resume highly recommended. To be seriously considered, you should send an email to the manager after you apply online at agajendran@frenchflorist.com and mgajendran@frenchflorist.com and let us know why you would be a great fit.

If you are a talented Floral Designer with a passion for flowers and a desire to create beautiful works of art, we would love to hear from you. Join us in bringing beauty to life through flowers while delivering exceptional service to our valued customers!

Job Types: Full-time, Part-time

Pay: $21.00 - $26.00 per hour

Benefits:

• Flexible schedule
• Opportunities for advancement
• Professional development assistance

Work Location: In person