Floral Designer/Customer Service

Job Summary
Join our vibrant team as a Floral Designer and Customer Service Specialist, where your creativity and enthusiasm will bring beauty and joy to our customers’ lives. In this dynamic role, you will craft stunning floral arrangements, assist customers with their floral needs, and provide exceptional service that keeps clients coming back. Your passion for floral design, customer satisfaction and events will be the driving force behind creating memorable experiences in a lively retail environment. This paid position offers an exciting opportunity to showcase your skills in floral artistry while delivering top-notch customer care.

Duties

• Design and assemble fresh floral arrangements for various occasions, ensuring high-quality craftsmanship and artistic flair
• Assist customers in selecting flowers, plants, and related products by providing expert advice and personalized recommendations
• Operate the point-of-sale (POS) system accurately for sales transactions, cash handling, and inventory management
• Maintain organized stock displays, merchandise floral products attractively, and ensure shelves and cooler are well-stocked and clean
• Provide friendly customer service by answering questions, processing orders, and addressing concerns promptly and professionally
• Support gardening and horticulture initiatives by caring for plants, maintaining the floral display areas, and assisting with maintenance tasks as needed
• Collaborate with team members to ensure smooth daily operations, including cleaning and processing flowers, stocking supplies and merchandising seasonal items

Experience

• Previous experience in floral design or related arts such as special events, gardening or horticulture is highly preferred
• Strong communication skills in English; multilingual abilities are a plus for serving diverse clientele
• Knowledge of retail sales processes, POS systems, cash handling, and retail math to ensure accurate transactions
• Excellent organizational skills to manage stock levels, merchandising displays, and customer orders efficiently
• Ability to work in a fast-paced environment while maintaining attention to detail and delivering exceptional customer service

This energetic role invites passionate individuals eager to combine their creative talents with outstanding customer service. If you thrive in a lively retail setting where every day offers new opportunities to inspire others through floral beauty and friendly support, we want to hear from you!

Job Types: Part-time, Temporary, Seasonal, Internship

Pay: $17.00 - $25.96 per hour

Benefits:

• Employee discount
• Flexible schedule
• Opportunities for advancement

Work Location: In person