Florist Manager

Job Summary
We are seeking a passionate and creative Florist Manager to join our team. The ideal candidate will be responsible for designing and creating floral arrangements for various occasions, providing exceptional customer service, and managing daily operations within the shop. This role offers an opportunity to showcase artistic talent while contributing to a welcoming retail environment. The successful applicant will possess excellent organisational and communication skills, with the ability to work efficiently under pressure. Multilingual or bilingual abilities are considered advantageous, facilitating better engagement with a diverse clientele.

Responsibilities

• Designing and creating bespoke floral arrangements for events, weddings, funerals, and retail sales
• Assisting customers in selecting flowers and related products, offering expert advice on floral care and arrangement options
• Managing stock levels, including ordering and replenishing flowers, foliage, and accessories
• Organising displays and merchandising to optimise visual appeal and sales potential
• Supervising staff , providing guidance on floral techniques and customer service standards
• Handling administrative tasks such as processing sales transactions, maintaining records, and managing deliveries
• Ensuring the shop maintains high standards of cleanliness, organisation, and safety at all times
• Developing new floral designs in line with current trends and seasonal themes

Requirements

• Proven experience as a Florist Manager or in a similar floral design role; management or supervisory experience is highly desirable
• Strong leadership skills with the ability to manage a team effectively
• Excellent communication skills; fluency in multiple languages is an advantage
• Demonstrated organisational skills with the ability to prioritise tasks efficiently
• Experience in retail management, sales management, or merchandising is beneficial
• Good time management skills to meet deadlines during busy periods
• Administrative experience including handling orders, invoicing, and stock control
• Exceptional phone etiquette and customer service skills
• Ability to work well under pressure in a fast-paced environment
• Organised with keen attention to detail in floral arrangement presentation and shop display standards

Job Type: Full-time

Benefits:

• Company car
• Housing allowance
• Private medical insurance
• Relocation assistance

Work Location: In person

Job Type: Full-time

Work Location: In person