Conduct routine property inspections, prepare detailed reports, and follow up on all outstanding issues.
Undertake joint inspections with the Facilities Management (FM) team to verify that new properties comply with operational, safety, quality, and functionality standards prior to handover.
Perform post-maintenance assessments to ensure all completed work meets the required standards and aligns with operational expectations.
Oversight of Reactive Maintenance
Supervise daily operational and maintenance activities across all assigned properties.
Manage on-call services and ensure timely and appropriate resolution of urgent maintenance concerns.
Planned Preventive Maintenance (PPM)
Coordinate and implement preventive maintenance schedules in collaboration with relevant departments to ensure the optimal performance of systems and equipment.
Event Coordination and Supervision of Maintenance Personnel
Provide leadership and supervision to on-site maintenance technicians during events.
Assign and track tasks based on priority levels and access constraints.
Arrange transportation and access permissions to designated work areas as necessary.
Variation Works and Special Requests
Oversee and coordinate variation works outside the original project scope, including preparation of instruction forms for senior management approval.
Ensure all repair and modification works adhere to community standards and property guidelines.
Process and fulfill specific service requests submitted by end-users.
Documentation and Reporting
Maintain comprehensive documentation of snags, PPM trackers, and improvement works, and provide regular progress reports.
Monitor open maintenance issues and update maintenance trackers for event venues in collaboration with the housekeeping team.
Supervise the procurement of required materials and spare parts for work orders beyond standard maintenance activities.
Liaison with Departments and Heads of Department (HODs)
Serve as the primary point of contact between the Operations team and the FM team for all maintenance-related matters, ensuring clear and timely communication.
Coordinate with departments including Housekeeping, Food & Beverage, Kitchen, Laundry, Spa, Health & Safety, IT, and Security to maintain full operational readiness of all facilities.