FOH Attendant/cashier

Position Title: Front of House Attendant / Cashier

Location: Coriander & Co. Eastvale
Position Type: Full-Time / Part-Time
Reports To: Shift Lead / Manager

Position Overview

The Front of House Attendant / Cashier is a guest-facing role responsible for delivering an exceptional customer experience from the moment guests enter the restaurant through order completion. This position requires a friendly, outgoing, and engaging personality with a strong focus on hospitality, accuracy, and efficiency in a fast-paced, fast-casual environment.

You will serve as the first point of contact for guests, manage the ordering and payment process, and support overall front-of-house operations including cleanliness, organization, and team support.

Key Responsibilities

Guest Service & Hospitality

• Greet every guest promptly with a warm, friendly, and engaging attitude
• Provide a welcoming and positive first impression of the restaurant
• Guide guests through the menu, explaining dishes, ingredients, spice levels, and options
• Demonstrate a customer-first mindset at all times
• Anticipate guest needs and provide proactive service
• Resolve guest concerns professionally and escalate when appropriate

Cashier & Order Handling

• Accurately take guest orders using POS system
• Handle cash, credit, and digital payments responsibly and efficiently
• Maintain accuracy in order entry and modifications
• Ensure all orders are properly communicated to kitchen staff
• Manage to-go and third-party delivery orders with attention to detail
• Maintain clean and organized cashier station

Upselling & Suggestive Selling

• Actively promote featured items, add-ons, beverages, and desserts
• Suggest complementary items to enhance the guest experience
• Increase average check through thoughtful recommendations
• Stay knowledgeable on all menu items, specials, and promotions

Cleaning & Side Work

• Maintain cleanliness of dining area, counters, beverage stations, and service areas
• Clean and sanitize tables, chairs, and high-touch surfaces regularly
• Restock front-of-house supplies (napkins, utensils, condiments, to-go packaging, etc.)
• Assist with light cleaning duties including sweeping, mopping, and trash removal
• Maintain restroom cleanliness and stock levels
• Complete assigned side work and opening/closing duties

Team Support & Operations

• Work collaboratively with kitchen and FOH team to ensure smooth service flow
• Assist with food running and order handoff as needed
• Support overall operational efficiency during peak and off-peak hours
• Follow all company policies, procedures, and food safety standards

Qualifications

• Previous cashier or customer service experience preferred in a restaurant environment
• Strong communication and interpersonal skills
• Friendly, outgoing, and engaging personality
• Ability to multitask and stay organized in a fast-paced environment
• Basic math skills and cash handling experience
• Ability to work flexible hours including evenings, weekends, and holidays
• Interest in or familiarity with Indian cuisine is a plus

Key Attributes for Success

• Customer-first mindset
• Positive attitude and team-oriented approach
• Strong attention to detail
• Sense of urgency and efficiency
• Reliability and accountability
• Willingness to learn and grow

Physical Requirements

• Ability to stand for extended periods
• Ability to lift up to [25–40 lbs.]
• Ability to move quickly and safely in a fast-paced environment

Why Join Us

• Opportunity to work in a vibrant, fast-growing concept
• Team-oriented and supportive environment
• Growth and advancement opportunities
• Employee meal benefits (if applicable)

Pay: From $16.90 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid sick time
• Paid training

Work Location: In person