Foh Supervisor at Suárez Bakery & Barra

We're a bakery and Cuban-inspired counter service spot in Charlotte's Optimist Hall dealing in pastries, sammies, coffees, and good times.

We’re looking for a front-of-house supervisor to lead our barista team and help all our guests leave with a smile. Our barista team is a human touchpoint, and we spend our days talking with guests and helping them make the best menu selections to make their day better.

This full-time position is scheduled for shifts between the hours of 8:30am and 11pm. Base pay is $15 per hour plus shared tips averaging an additional $5+ per hour for total compensation of $20+ per hour to start. Perks include paid time off, flexible scheduling, free meals and coffee, and staff discounts.

Responsibilities

• Train, coach, and develop employees and team leaders
• Delegate tasks to team and provide follow-up
• Hold team accountable for their performance; provide coaching and counseling as needed
• Ensure team provides fast, friendly, and accurate service
• Ensure product quality, restaurant cleanliness, maintenance and security standards are met
• Greet and serve guests
• Prepare hot and cold espresso-based coffee drinks according to house recipes
• Staff and schedule appropriately to control labor costs
• Ensure proper cash handling and deposit procedures are followed
• Ensure appropriate inventory and ordering systems are in place

Qualifications

• Excellent communication skills to connect effectively with customers and co-workers
• Possess a positive attitude and ethics which support our values and culture
• Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
• Strong time-management skills; ability to multi-task, prioritize, and organize

We look forward to hearing from you!

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