Food and Beverage Supervisor, Four Points by Sheraton Greensboro Airport, Greensboro, NC

Description:

Lead our Food & Beverage team using your problem-solving skills and leadership abilities. As the Food & Beverage Supervisor, you serve as the role model for the department — the person staff look to for guidance, support, and daily direction. You will ensure all food and beverage outlets operate efficiently, consistently, and in alignment with guest-service standards. A strong focus on quality, teamwork, and guest satisfaction is essential. Responsibilities include scheduling, inventory management, quality control, guest relations, hiring support, and overall operational oversight.

Benefits:

Weekly Paycheck
Bonus Potential
401k plus generous company match
Paid Time Off
Health
Dental
Vision Travel Discounts
Company Scholarships for you or your family
Leadership and Operational Education Opportunities

Food and Beverage Supervisor Responsibilities Include:

Provide daily leadership, coaching, and support to all Food & Beverage associates.
Ensure all F&B outlets operate efficiently, safely, and in accordance with brand and company standards.
Maintain high levels of guest satisfaction through proactive service, problem-solving, and visible leadership presence.
Oversee daily operations including opening/closing procedures, cleanliness, product quality, and service flow.
Manage scheduling to ensure proper coverage for breakfast, bistro, banquets, and special events.
Monitor inventory levels, place orders, and maintain accurate stock rotation and controls.
Conduct quality-control checks on food presentation, beverage preparation, and service standards.
Support hiring, onboarding, and training of new F&B associates.
Address guest concerns promptly and professionally, ensuring positive resolutions.
Collaborate with the General Manager and department leaders to support property-wide goals.
Maintain compliance with food-safety regulations, sanitation standards, and company policies.
Assist with menu updates, product changes, and promotional initiatives as needed.
Serve as the onsite point of contact for F&B-related needs during peak periods and special events.
Our Core Values: Integrity ~ Family ~ Fun ~ Respect Requirements:

Education & Experience: A combination of education, training, or experience that provides the knowledge and abilities necessary for success. Prior F&B or hospitality leadership experience preferred.

Leadership Skills: Ability to motivate, coach, and support a diverse team while maintaining a positive work environment.
Guest Service: Strong commitment to hospitality with the ability to anticipate needs and resolve concerns with professionalism.
Operational Knowledge: Understanding of food-safety standards, inventory control, scheduling, and basic financial procedures.
Communication: Ability to communicate clearly and effectively with guests, associates, and management.
Problem-Solving: Ability to make sound decisions, remain calm under pressure, and resolve issues quickly.
Certifications: Must hold ServSafe, TIPS, and Allergen Awareness certifications, or obtain them within the required onboarding timeframe.
Flexibility: This position requires the flexibility to work weekends, evenings, and holidays based on business needs. The scheduled days off for this role will fall during Monday thru Thursday.
Professional Grooming & Appearance: Maintains a polished, professional appearance in accordance with Maine Course Hospitality Group grooming standards.

Additional Requirements:

Strong customer service skills with a focus on guest satisfaction
Strong interpersonal skills in person, written, and over the phone
Strong understanding of beverage and food service operations, kitchen management, and event coordination.
Excellent problem solving and conflict resolution skills
Ability to manage and motivate staff members
Ability to perform all Front Desk and Night Audit duties
Ability to stand and walk for extended periods of time
Minimum 2 year hotel experience, and 1 year in a Supervisory role
Schedule flexibility – ability to fill in shifts

Please attach resume with relevant experience for consideration.