Food Services Program Manager

About Cardea Health:

Cardea Health is a non-profit organization dedicated to providing compassionate health care to marginalized populations. Our mission is to create and support programs that protect the health and autonomy of vulnerable individuals and promote equity and social justice to improve the well-being of our entire community. We provide medical support to populations that experience homelessness.

At Cardea, we are dedicated to creating a workplace that celebrates diversity and actively seeks to include underrepresented communities. We believe that diversity drives innovation and fosters a more dynamic, inclusive, and productive work environment. We actively encourage individuals from underrepresented backgrounds to apply for our open positions. We value your unique perspectives, experiences, and talents, and we are committed to providing equitable opportunities for growth and advancement. Join us in building a team that reflects the rich diversity of our society and let's make a positive impact together.

Primary Work Location:

MULTISITE: Multisite staff work across several program locations throughout Alameda County, providing care and support wherever it is most needed. These sites offer a range of services, including post-hospitalization medically supported shelter, medical respite care, skilled nursing, and caregiving support.

Job Summary:

The Food Services Program Manager is a leadership position responsible for oversight of food service operations across Cardea Health's transitional housing sites. This role reports directly to the Director of Operations and is crucial for providing three nutritious and medically appropriate meals a day to all residents. The manager will lead a team of food services professionals, ensuring all meals are prepared and served in a safe and compliant manner. The ideal candidate is an experienced culinary professional with a strong background in institutional or large-scale food service management and a passion for serving vulnerable populations.

Currently, we provide approximately 1200 meals daily across our sites. The Food Services Program Manager will be responsible for working with their team to scale up to approximately 2100 meals daily across existing and new sites and building out existing and new spaces for increased safe, reliable meal services.

Responsibilities:

• Menu and Meal Planning: Manage food services team in developing and managing a rotating menu that provides nutritious and appealing meals for residents. Ensure all menus are adaptable to meet specific dietary restrictions and medical needs (e.g., low-sodium, diabetic-friendly, pureed diets), working in collaboration with medical staff as needed

• Operational Management: Oversee all aspects of meal preparation, service, and delivery. Maintain strict adherence to food safety, sanitation, and hygiene standards. Manage inventory, including ordering, receiving, and storage of all food and kitchen supplies, ensuring cost-effectiveness and minimal waste

• Team Leadership: Recruit, train, schedule, and supervise a team of food service workers. Foster a positive and collaborative work environment, providing ongoing coaching and performance feedback. Conduct regular team meetings to review goals, discuss challenges, and share best practices

• Safety and Compliance: Enforce all local, state, and federal health and safety regulations, including those from the Department of Public Health. Ensure all staff are properly trained and certified in food handling and safety procedures. Conduct regular kitchen inspections to maintain compliance

• Budgeting and Reporting: Manage the food services budget, tracking expenditures and identifying opportunities for efficiency. Prepare regular reports on food costs, inventory levels, and program performance for the Director of Operations

Minimum Required Skills & Qualifications:

• Bachelor's degree in Culinary Arts, Hospitality Management, Nutrition, or a related field. Relevant professional certifications (e.g., ServSafe Manager) are required.

• Minimum of 3-5 years of experience in a food service management role, preferably in a nonprofit, healthcare, or institutional setting

• Proven experience with large-scale meal preparation (for 50+ people) and managing a diverse team

• Knowledge of special diets and nutritional needs for individuals with complex medical conditions

• Strong organizational skills and attention to detail, with a focus on hygiene and safety

• Excellent verbal and written communication and leadership abilities

• A strong commitment to the mission of Cardea Health and serving vulnerable populations.

• Strong leadership skills, including team building

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Ability to function well in a high-paced and at times stressful environment

• Display resilience and resourcefulness in tackling tasks and finding solutions

• Must provide proof of COVID vaccination or willing to be vaccinated

• Compliance with all company policies

• Proficiency in Microsoft Office Suite is required

• Applicants may be required to take a background check after a conditional offer is made. Pursuant to State and local Fair Chance Ordinances we will consider employing qualified applicants with arrest and conviction records

• Must be at least 18 years old

Physical Requirements:

• Occasional sitting or stationary work

• Frequent standing, walking, kneeling, stooping, and ascending stairs

• Occasional lifting and carrying up to 20 lbs

• Frequent pushing and pulling

• Frequent reaching high, low, and level

Work Environment:

• This position will require traveling to other office locations or off-site meetings as required

• This position will require a consistent on-site presence

• May sometimes work remotely at the discretion of the Director of Operations

Benefits:

Employees in this role may be eligible for a range of benefits, including

• Employer-supported medical,

• Access to dental and vision insurance,

• Paid vacation and sick time,

• Retirement plan (401k) participation with a company match,

• Commuter benefits,

• Long Term Disability,

• Life Insurance

• Eligibility for certain benefits may vary based on hours worked per week and length of employment.

• Specific details are provided in the benefits guide and are subject to change

Cardea Health is an Equal Opportunity Employer

Cardea Health is committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, genetic information, marital status, national origin, disability, citizenship or veteran status. We will consider qualified candidates with criminal histories in a manner consistent with the requirements of the state of California and San Francisco Fair Chance Ordinance.

This job description is not designed to contain a comprehensive list of activities, duties, or responsibilities for this role. Activities, duties, or responsibilities may change, or a new job description may be assigned at any time with or without notice.