Fraud Analyst

Company Overview

At F&A Federal Credit Union, we are creating exceptional financial opportunities for our members and their families, today, and for generations to come. We proudly serve employees of the LA County Fire Department, Agricultural Commission / Weights & Measures, and local municipal employees and their families. Our mission is to help our members reach their financial goals at every life stage by providing access to the highest value products, superior service, and trusted advice. To really stand out in a constantly changing world, each of us at F&A is values-driven and we share in the responsibility for creating a great workplace. As part of the F&A team, you will enjoy these outstanding benefits:

• Medical, Dental, Vision, and Life Insurance – 100% of employee premiums are paid by F&A
• Subsidized medical premiums for dependents
• Employee Loan Discount Program – even better rates on your home and car loan
• 401k with employer match up to 3.5%
• Profit sharing – up to 6% of annual salary is contributed each full calendar year worked
• Paid time off accrual starting at 4 weeks per year
• Up to 13 paid holidays
• Flexible spending accounts for health and dependent care
• Voluntary plans – additional life insurance available for employee and family
• Educational assistance program
• Employee assistance program

Essential Job Responsibilities

The Fraud Analyst is responsible for monitoring transactions, detecting, investigating, and mitigating suspicious activity typically focusing on card transactions, check clearings, account transfers and ACH transactions. This is accomplished through the regular monitoring of various reports and systems, reviewing alerts, analyzing trends, investigating transactions, gathering information and working with Credit Union management and law enforcement as needed.

• Responsible for detecting, investigating, mitigating and reporting on potentially fraudulent activity.
• Review, analyze, and investigate suspicious transactional activity and potential fraud cases.
• Conduct thorough investigations into potential fraud using Credit Union systems and data analysis tools.
• Monitor transactions for suspicious activity related to all banking transactions.
• Assist in developing and implementing fraud prevention strategies based on current trends and threat intelligence.
• Test and modify fraud detection rules and strategies to reduce losses.
• Prepare reports on fraud trends, losses, and system performance.
• Maintain comprehensive documentation of fraud cases, investigations, and resolution steps in accordance with compliance and organizational protocols.
• Communicate with members regarding fraudulent activity on their accounts and assisting with dispute processes as needed.
• Ensure compliance with NCUA regulations including BSA/AML requirements.
• Stay informed of trends and changes in the financial services industry, specifically in credit unions. Stay informed of changes and trends related to fraud detection methodologies and regulatory requirements.
• Make recommendations related to internal processes and procedures to mitigate fraud.
• Availability to work during the Credit Union’s core business hours.
• Completes all required training within the assigned timeframe.
• Completes special projects as assigned.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains confidentiality with member, team members’, and other sensitive information.

Qualifications

• Bachelor’s degree in accounting, finance, or related field; relevant professional certifications are a plus.
• Knowledge of Bank Secrecy Act (BSA), ACH regulations, TILA requirements, and banking operations is highly desirable.
• Familiarity with financial software systems used for transaction monitoring and data analysis.
• 3-5 year’s of experience in banking corporate accounting, or financial auditing roles with a focus on fraud prevention or detection.
• Proficiency in MS Office, core transaction system (Keystone preferred) and fraud detection/case management software.
• Strong ability to analyze large data sets for patterns and anomalies.
• Excellent written and verbal communication for reporting and member interaction.
• Ability to work with others in a courteous, friendly, and professional manner.

F&A Federal Credit Union is an equal employment opportunity employer. We will consider qualified applicants with criminal histories for employment in a matter consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) ordinance. Hourly rate: $33.00 - $45.00 per hour.

Submitting your resume serves as only an inquiry for employment. If your skills and experience are a good match for the role, you will be asked to complete an official application for employment prior to meeting with us for an interview.

Pay: $33.00 - $41.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person