Freight broker

The Freight Broker is responsible for connecting shippers with reliable carriers to transport goods efficiently and cost-effectively. This role requires strong communication and negotiation skills to manage relationships, ensure timely deliveries, and provide solutions to logistics challenges. The Freight Broker will work closely with both shippers and carriers to coordinate shipments and ensure the successful and safe transportation of goods.

Key Responsibilities:

• Brokerage & Negotiation:
• Act as an intermediary between shippers and carriers, negotiating rates and terms to achieve mutually beneficial agreements. Ensure competitive pricing and maintain a balance between cost-effectiveness and quality of service.
• Customer Relationship Management:

Build and maintain strong relationships with both existing and new clients. Provide excellent customer service, addressing any concerns or issues that arise during the transportation process.Manage the dispatch and scheduling of shipments, ensuring timely pickup and delivery. Monitor the movement of freight to ensure all shipments arrive on time and in good condition.Ensure all necessary documentation is completed accurately and in a timely manner, including contracts, invoices, and shipment tracking records. Maintain compliance with all relevant industry regulations and safety standards.Proactively address any issues related to shipment delays, route changes, or carrier performance. Resolve conflicts or delays in a timely and professional manner, ensuring minimal disruption to clients.Continuously research industry trends, pricing models, and new technologies to stay informed about market changes. Identify new business opportunities and develop strategies to grow the client base.Establish and maintain relationships with a network of reliable and trusted carriers. Evaluate their performance and ensure they meet service level expectations.Monitor and report on key performance metrics such as load profitability, shipment delays, and client satisfaction. Analyze trends to make informed decisions and optimize business performance

• Load Coordination:
• Documentation & Compliance:
• Problem Solving & Troubleshooting:
• Market Research & Development:
• Carrier Management:
• Reporting & Analytics:

Job Types: Full-time, Permanent

Pay: From ₹22,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person