Freight Dispatcher

Job Overview
We are seeking an energetic and detail-oriented Freight Dispatcher to coordinate and manage freight transportation operations efficiently. In this pivotal role, you will serve as the communication hub between carriers, drivers, and clients, ensuring timely and accurate delivery of shipments. Your proactive approach will help optimize logistics workflows, enhance supply chain performance, and maintain high standards of customer service. The ideal candidate is highly organized, possesses excellent communication skills, and thrives in a fast-paced environment focused on transportation planning and freight management.

Responsibilities

• Coordinate daily freight dispatching activities by assigning shipments to drivers using transportation management systems (TMS) and GPS tracking tools.
• Monitor real-time vehicle locations via GPS and GIS (Geographic Information Systems) to ensure on-time deliveries and efficient routing.
• Communicate effectively with drivers, carriers, and clients through multi-line phone systems, maintaining professional phone etiquette at all times.
• Utilize transportation management software such as Oracle Transportation Management and SyteLine to plan routes, schedule pickups/deliveries, and update shipment statuses.
• Enter data accurately into systems like AS400 and logistics platforms to track freight movement, shipping & receiving records, and fleet management details.
• Analyze transportation data to identify bottlenecks or delays, providing solutions that improve overall supply chain efficiency.
• Collaborate with warehouse teams for shipping & receiving coordination, ensuring seamless freight flow within the supply chain network.

Skills

• Strong understanding of transportation management systems (TMS), Oracle Transportation Management, and logistics software like SyteLine.
• Proficiency with GPS devices, GIS mapping tools, and fleet management platforms to optimize routing and dispatching processes.
• Excellent communication skills with the ability to handle multi-line phone systems professionally while maintaining clear documentation.
• Demonstrated analysis skills to interpret data related to freight movements, shipping schedules, and supply chain metrics.
• Experience with freight dispatching procedures within a 3PL (third-party logistics) environment or similar logistics operations.
• Knowledge of shipping & receiving protocols, warehouse operations, and fleet management best practices.
• Typing proficiency for quick data entry combined with familiarity in using AS400 or similar enterprise resource planning (ERP) systems for logistics management. Join us in a dynamic role that keeps the wheels turning in our transportation network! Your expertise will directly impact our ability to deliver exceptional service while advancing your career in logistics and supply chain management.

Pay: $20.91 - $24.73 per hour

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Work Location: In person