Freight Forwarding Executive

Key Responsibilities

1. Operations & Coordination

• Manage booking, scheduling, and execution of sea and air shipments.
• Coordinate with shipping lines, airlines, co-loaders, consolidators, and overseas agents.
• Track cargo status, monitor transit times, and proactively resolve exceptions/delays.
• Arrange inland transportation and ensure timely pickup/delivery.

2. Documentation & Compliance

• Prepare and verify Bill of Lading, Air Waybill, commercial invoices, packing lists, COO, etc.
• Ensure compliance with Incoterms, international trade regulations, and customs procedures.
• Liaise with customs brokers and port/airport authorities for smooth clearance.
• Maintain accurate shipment records and filing systems.

3. Customer Service

• Serve as the key contact for clients regarding shipment updates and inquiries.
• Provide timely shipment visibility, tracking reports, and status notifications.
• Resolve customer issues with a problem-solving, customer-first approach.

4. Pricing & Cost Control

• Obtain and negotiate freight rates from carriers, airlines, and agents.
• Prepare and share quotations with clients in line with company pricing policies.
• Verify vendor invoices and coordinate with the finance team for billing and collections.

5. Reporting & Continuous Improvement

• Prepare MIS reports, shipment KPIs, and cost analyses.
• Suggest process improvements to reduce lead times and optimize costs.
• Stay updated on industry developments, trade regulations, and freight forwarding trends.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person