Front Desk

Job Summary
We are seeking a dynamic and organized Front Desk professional to be the welcoming face of our organization. In this vital role, you will manage customer arrivals and departures, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and attention to detail will help create a positive environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your customer service skills while supporting daily operations with enthusiasm and professionalism.

Responsibilities

• Greet visitors, clients, and staff with a friendly and professional demeanor, ensuring they feel welcomed and valued
• Occasionally sort and fold clean laundry
• Answer multi-line phone systems promptly, directing calls efficiently and courteously using proper phone etiquette
• Perform walk-throughs around the inside and outside of the hotel
• Manage appointment scheduling, calendar management, and coordinate meetings using tools like Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records and organized files
• Support office management tasks such as supply inventory, mail distribution
• Assist with clerical duties including typing reports, managing customer support inquiries, and providing general administrative support
• Maintain a clean and organized front desk area to promote a professional environment

Experience

• Hospitality experience helpful but not needed
• Demonstrated proficiency with computer skills including Microsoft Office Suite (Word, Excel, Outlook)
• Experience in customer service roles with excellent communication skills in both English and bilingual settings is a plus
• Familiarity with multi-line phone systems
• Strong organizational skills with the ability to multitask efficiently in a fast-paced environment
• Proven ability to handle customer etiquette professionally while providing outstanding support

Join us as a Front Desk team member where your energy fuels our welcoming environment! Your organizational talents combined with your passion for helping others will make a meaningful difference every day. We value your skills in office management, clerical tasks, and customer service—bringing positivity and efficiency to our organization’s front line.

Pay: $15.00 - $17.00 per hour

Work Location: In person