Front Desk Admin & Logistics Coordinator for Laundry.

Wash Hub Laundry is looking for a smart and organized Front Desk Admin to handle walk-in customers, manage inbound and outbound calls, and coordinate pickup & delivery operations with drivers.

Responsibilities

• Attend walk-in customers and explain services
• Handle phone calls and WhatsApp inquiries
• Assign pickup and delivery jobs to drivers
• Coordinate with drivers and customers for smooth operations
• Prepare invoices and update order records
• Follow up on pending deliveries

Requirements

• Previous customer service or admin experience (laundry experience preferred)
• Good communication skills (English required)
• Basic computer knowledge
• Ability to multitask and work under pressure

Immediate joining preferred

Skills

• Excellent customer service & communication skills
• Strong telephone and WhatsApp handling skills
• Good coordination & multitasking ability
• Basic computer knowledge (Excel, billing software)
• Time management and organizational skills
• Problem-solving ability
• Ability to work under pressure
• Team player with positive attitude
• Basic knowledge of Dubai locations (for delivery coordination)