Front Desk Administrative Assistant

We are seeking a dependable and detail-oriented Administrative Assistant to support daily operations at a counseling center. This role is essential to ensuring smooth administrative functions, professional communication, and organized recordkeeping in a mental health setting.

The ideal candidate is organized, self-motivated, forward-thinking, and understands the importance of professionalism, confidentiality, and sensitivity when working in a behavioral health environment.

Schedule (Fixed – Must Be Available)

Monday – Thursday: 8:45 AM – 5:45 PM
Friday: 8:00 AM – 2:00 PM

This schedule is fixed and cannot be adjusted.

Responsibilities

• Answer and route incoming phone calls professionally and promptly

• Respond to and send professional emails

• File, organize, and maintain accurate paperwork and client records

• Use Athena (system) for documentation and administrative tasks

• Assist with general office operations and coordination

• Support staff with administrative needs

• Travel to designated locations as needed for work-related duties

Required Qualifications

• Minimum of 2 years of administrative experience

• Experience with Athena (required)

• Some form of college degree (required)

• Knowledge or familiarity with mental health or counseling settings

• Strong organizational and communication skills

• Ability to work independently and prioritize tasks

• Reliable transportation (required)

• Willingness to travel occasionally for work purposes

Additional Information

• This is a full-time, in-person position

• Health insurance is not included

• Fixed schedule — hours cannot be changed

• Must demonstrate professionalism, discretion, and respect for confidentiality in a counseling center environment

Pay ranges between $21 -$25 an hour based on experience