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Front Desk Administrative Assistant in Dermatology Practice
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
About Us: We are a patient-centered dermatology practice dedicated to providing high-quality skin care and treatment. Our practice is committed to excellence, professionalism, and exceptional patient experience.
Position Overview: We are seeking an organized, professional, and friendly Front Desk Administrative Assistant to join our team. The ideal candidate will play a critical role in managing daily administrative tasks, facilitating patient interactions, scheduling appointments, and ensuring efficient office operations.
Key Responsibilities:
- Welcome patients and visitors, providing outstanding customer service.
- Schedule, confirm, and manage patient appointments using our practice management software.
- Verify patient insurance eligibility and benefits; manage patient intake paperwork and documentation.
- Answer incoming calls, responding to patient inquiries professionally and efficiently.
- Process payments, manage billing information, and provide receipts as required.
- Maintain patient confidentiality and adhere strictly to HIPAA guidelines.
- Coordinate communications between patients, providers, and external healthcare professionals.
- Assist in maintaining cleanliness and organization of the front desk area and waiting room.
- Support administrative tasks including filing, scanning, faxing, and maintaining electronic health records.
Qualifications:
- Prior experience in medical reception, ideally in dermatology or other specialty medical office.
- Familiarity with electronic health records (EHR) and practice management software preferred (experience with AdvancedMD a plus).
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in basic computer software.
- Ability to multitask and handle fast-paced office environments calmly and professionally.
- Commitment to providing an excellent patient experience.
Benefits:
- Competitive salary
- Supportive work environment
- Health Insurance
- Paid Time Off
Schedule: Full-time position, typical hours Monday through Friday with occasional flexibility required.
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