Front Desk Administrator

For nearly 30 years, The Husband & Wife Law Team has set the standard in personal injury law through exceptional client service and legal results. Our mission is to thoughtfully guide people through adversity toward their best possible outcomes, driven by a passionate team and a system built to empower and evolve. We bring our community to work every day—honoring excellence, supporting local causes, and hosting meaningful events. If you're ready to make an impact alongside a collaborative, values-driven team, read on and apply today!

About the Role:

We are hiring for an energetic friendly and outgoing Front Desk Administrator. If you love details, multi-tasking and people (of course!). If you enjoy providing top notch client service and care both in person and over the phone. As a Front Desk Administrator, you are detail oriented and enjoy following processes to support the teams around you. The ideal person for this role will be someone who wears multiple hats with ease and ensures the smooth running of many behind the scenes operations while ensuring any clients and potential new clients are welcomed and cared for like family. In this role, you would be the face of the main office and epicenter of our in-office culture (you might even be in our social media videos, too!)

What You’ll Do

This position is expected to be an ambassador of communication for our office and must be extremely detailed-oriented, organized, and able to multi-task. We expect that our guests will be greeted with a warm smile and feel comfortable when entering our office. While this is a position where you will be the first to make an impression on all clients, vendors and guests – this is not a receptionist position. We are seeking more of “jack-of-all-trades” mixed with a “host-with-the-most” vibe.

Daily responsibilities can include:

• Timely receipt, preservation and distribution of multiple forms of physical and electronic mail communications.
• Accept and distribute other departments’ packages, inventory and client materials.
• Handwriting and mailing out birthday cards to all (past & current) clients and VIPs.
• Assisting the People & Culture team in projects, document creation and new hire orientations.
• Upkeep of the main reception area, conferences rooms, and both staff breakrooms and client-facing areas – ensuring they are well stocked and clean, completing inventory and order placement for supplies.

This role is a part of our amazing People Operations team!

What We’re Looking For

• Worked as an administrative assistant, admin support staff or administrator in a fast-paced setting
• Provided excellent customer service and led client-facing interactions
• Maintained electronic fax systems
• 1 year of experience with a Case Management System, including uploading documents and adding notes
• Performed repetitive tasks with minimal to no errors
• Demonstrated professional email and verbal communication skills
• Managed multiple conference room and team calendars
• Handled incoming and outgoing mail

Things You’ve Done in the Past

• Delivered an exceptional experience to everyone who walked through the front door, showing how much, we genuinely care about the people we helped
• Handled daily administrative tasks while supporting and coordinating with the team
• Maintained strong attention to detail, produced quality work, and stayed organized
• Managed multiple tasks and responded to the needs of clients, attorneys, paralegals, and team members like Mark & Alexis
• Worked well in a team environment with a positive, service-minded attitude
• Completed tasks in a timely and efficient manner
• Solved problems independently
• Took direction comfortably
• Maintained a consistent schedule: Monday–Friday, 830AM–530 PM
• Communicated effectively
• Took initiative and worked independently
• Adapted to change and took on new tasks as needed
• Committed to staying in the role for at least one year before seeking a transfer
• Maintained a positive mindset and built strong relationships with others

Why Join Us?

At The Husband & Wife Law Team, you’re not just taking a job, you’re joining a mission. We’re a family-run firm with nearly 30 years of experience helping people navigate tragedy and recovery. Our work is personal, purposeful, and rooted in compassion. We’re proud to be a Certified Great Place to Work® five years in a row and a Top Workplace since 2022. But what makes us special is how we live our values every day.

We believe in building a culture where every team member is supported, empowered, and celebrated—because that’s how we deliver the best outcomes for our clients.

You’ll be part of a team guided by core values. These aren’t just words on a wall, they shape every decision, conversation, and client experience.

What We Offer:

• Competitive pay with growth potential
• Health, dental, vision, and life insurance
• 401(k) with company matching
• Paid time off & paid family leave
• Health savings account (HSA)
Team appreciation events, employee discounts & much more

Whether you’re here to grow your career, make a difference, or be part of something bigger, we’ve built a place where you can do meaningful work and love the team you're doing it with.

Learn more about our values, culture, and how we give back at: husbandandwifelawteam.com/join-our-team