Front Desk Administrator – High-End Personal Training Gym

About Us:

We are a premier personal training facility dedicated to providing exceptional fitness experiences and results-driven coaching in a luxury environment. Our clientele expects professionalism, top-tier service, and attention to detail — and we're looking for someone who can deliver just that.

Job Summary:

We are seeking a reliable, personable, and highly organized Front Desk Administrator to be the face of our gym. This full-time role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and has a strong administrative background. You’ll play a key role in ensuring smooth day-to-day operations, supporting our trainers, and creating an outstanding experience for every client who walks through our doors. This role requires availability from Monday - Thursday 12PM-8PM, along with Friday, Saturday as needed for a total of 40 hours per week.

Key Responsibilities:

• Greet and check in clients with professionalism and warmth
• Manage phone calls, email inquiries, and social media messages promptly and professionally
• Handle front desk administration including booking and scheduling appointments
• Maintain accurate records and client data using MindBody Business, Google Workspace and spreadsheets
• Assist in sales of training packages, memberships, and merchandise
• Keep the reception area and gym organized, clean, and welcoming
• Support marketing initiatives and social media content creation (optional but valued)
• Provide administrative support to trainers and management as needed

Requirements:

• Previous front desk, reception, or administrative experience (fitness or hospitality a plus)
• Strong organizational and multitasking skills
• Proficient in Google Workspace (Docs, Sheets, Calendar, Gmail, Drive)
• Excellent communication skills, both verbal and written
• Confident and comfortable in a client-facing role
• Ability to handle a variety of tasks in a calm, efficient manner
• Sales experience or confidence in speaking about services and pricing
• Marketing and social media skills are an advantage but not essential
• Experience with MINDBODY Business a plus.

What We Offer:

• A supportive and dynamic team environment
• The opportunity to be part of a respected, high-end fitness brand
• On-site training and development opportunities
• Potential for growth within the business
• Access to gym facilities

Ready to be the face of a thriving fitness community?
Apply today with your resume and a brief cover letter outlining your relevant experience and why you're a great fit for this role.

Job Type: Full-time

Pay: From $17.87 per hour

Benefits:

• 401(k) matching
• Gym membership
• Opportunities for advancement

Work Location: In person