Front Desk Administrator & Medical Assistant (Hybrid Role)

Job Summary

We are seeking a friendly, organized, and detail-oriented professional to join our team in a hybrid role combining front desk administration and medical assisting. This position is ideal for someone who thrives in a client-facing environment while also supporting clinical procedures to ensure a seamless and exceptional patient experience. This role ensures smooth operations at the front desk, supports staff, and upholds the elevated service standards of our medical spa.

Front Desk Responsibilities

• Greet clients, manage check-ins and check-outs, and maintain a consistently polished and professional reception area.
• Handle scheduling, appointment coordination, and provider calendars with a strong attention to detail.
• Ensure patients are charged accurately and consistently for all services, packages, products, and add-ons rendered.
• Maintain accurate and confidential client records, treatment notes, consent forms, and payment transactions.
• Ensure compliance with medical spa policies, procedures, and regulatory standards.
• Coordinate follow-ups, reminders, and client retention efforts
• Assist with inventory of front desk supplies and with product restocking as needed.

Medical Assistant Duties

• Prepare treatment rooms and ensure cleanliness and proper stocking of supplies
• Assist providers during aesthetic procedures (e.g., injectables, laser treatments, facials)
• Take and record patient vitals, medical histories, and consent forms
• Provide pre- and post-treatment instructions to clients
• Maintain sterilization protocols and adhere to safety standards
• Support inventory management and supply ordering

Skills

• Strong attention to detail, accuracy, and follow-through.
• Excellent interpersonal, communication, and conflict-resolution skills.
• Professional, polished, and client-centric demeanor.
• Exceptional organizational and multitasking abilities, especially in a fast-paced setting.
• Proficiency with scheduling/EMR systems (experience with medical spa software is a plus).
• Understanding of medical spa services, terminology, and client care expectations.

Pay: $22.00 - $24.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Free parking

Work Location: In person