Front Desk Agent

Motel 6 – Near Downtown San Jose, CA
We are looking for a bubbly, bright, and customer service–driven individual to join our team at our well-established and reputable Motel 6 property near downtown San Jose. This is a great opportunity for someone reliable, eager to learn, and dedicated to creating excellent guest experiences.

Position:

Day Shift / Swing Shift

Location:

San Jose, CA (Near Downtown)

Schedule:

Must be available to work weekends and holidays.

Responsibilities:

• Accurately process and post all daily charges to guest accounts
• Handle check-ins, check-outs, and guest inquiries with a warm and helpful attitude
• Ensure all financial transactions (credit cards, cash, direct billing) are processed correctly
• Provide excellent guest service and resolve issues promptly
• Maintain a clean, organized, and secure front desk environment

Qualifications:

• Strong English communication and interpersonal skills
• Excellent telephone etiquette and professional demeanor
• Ability to stay organized and multitask with limited supervision
• Sound judgment, discretion, and dependability
• Basic computer knowledge preferred
• Previous hospitality or customer service experience is a plus

Job Type: Part-time

Pay: $19.00 - $20.00 per hour

Work Location: In person