Home2 Wilmington WB

Front Desk Agent is responsible for overseeing the front desk, ensuring a smooth and secure operation of the property while performing guest related procedures. Having strong Guest Service skills is a pre-requisite for this position. This role combines customer service with basic accounting and administrative duties.<ul><li>Must be customer service oriented</li><li>Must maintain a clean and safe working environment</li><li>Must have reliable transportation</li><li>Must be dependable and punctual</li><li>Greet arriving guest and process check-ins and check-outs</li><li>Handle guest requests, complaints, or emergencies in a calm and professional manner</li><li>Ensure the lobby and front desk area remain tidy and welcoming</li></ul>Job Type: Part-timePay: $14.50 - $16.00 per hourBenefits:<ul><li>Employee discount</li></ul>Work Location: In person

Serving as the first point of contact for guests, the Front Desk Agent creates a welcoming experience by handling check-ins, addressing guest needs or issues with professionalism, and maintaining a tidy lobby. By balancing customer service with administrative and basic accounting tasks, this role helps ensure smooth operations that leave a lasting positive impression.

Front Desk Agent

Guest Service

Customer Service

Basic Accounting

Administrative Duties

Check-in/Check-out Procedures

Complaint Handling

Emergency Handling

Maintaining Cleanliness

Join Home2 Wilmington WB and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.