Front Desk Agent

Job Overview
We are seeking a dynamic and personable Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience from the moment they arrive. Your energetic attitude and excellent organizational skills will help maintain an efficient front office environment, supporting office management and administrative functions. This paid position offers an exciting opportunity to develop your customer service expertise while contributing to a positive workplace atmosphere.

Duties

• Greet visitors and clients warmly, providing exceptional customer support and assistance
• Manage multi-line phone systems with professionalism, directing calls accurately and courteously
• Handle appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace tools
• Perform data entry, filing, and document proofreading to ensure accuracy and organization
• Maintain office supplies inventory, manage incoming correspondence, and support clerical tasks such as copying and scanning documents
• Assist with basic bookkeeping using QuickBooks or similar accounting software when needed
• Support office management by organizing files, managing office equipment, and ensuring a tidy reception area

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Excellent phone etiquette with experience managing multi-line phone systems
• Bilingual abilities to communicate effectively with diverse clients and team members
• Prior office experience or administrative experience preferred, including clerical tasks like data entry, filing, proofreading, and calendar management
• Exceptional organizational skills with keen attention to detail and time management capabilities
• Customer service expertise with a friendly demeanor and problem-solving skills
• Knowledge of office management procedures such as bookkeeping (QuickBooks), medical or dental receptionist duties, or personal assistant experience is a plus
• Ability to handle sensitive information discreetly while maintaining professionalism at all times

Join us in creating a welcoming environment where efficiency meets exceptional service! This role is perfect for motivated individuals eager to grow their administrative skills while making a positive impact every day.

Pay: $17.00 - $18.50 per hour

Work Location: In person