Front Desk Agent

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this pivotal role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your enthusiasm and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic environment.

Duties

• Greet visitors and clients warmly, ensuring a professional and friendly atmosphere at all times
• Answer multi-line phone systems promptly, directing calls efficiently and courteously
• Manage appointment scheduling and calendar coordination using tools like Google Workspace and Microsoft Office
• Handle data entry, filing, and document proofreading to maintain accurate records
• Perform general office management tasks such as photocopying, faxing, and organizing supplies
• Support administrative functions including bookkeeping with QuickBooks and basic office bookkeeping procedures
• Provide excellent customer support through clear communication, phone etiquette, and problem-solving skills

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with office management systems and clerical tasks such as filing, data entry, and proofreading
• Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
• Bilingual abilities are highly valued to assist diverse client needs
• Knowledge of multi-line phone systems and professional phone etiquette
• Previous experience in front desk roles or administrative support positions preferred, including medical or dental receptionist experience
• Familiarity with bookkeeping software like QuickBooks and basic office accounting practices
• Strong interpersonal skills with a focus on customer service excellence and support delivery

Join us in creating a welcoming environment where professionalism meets energetic service! This role is perfect for someone eager to grow their administrative expertise while making a meaningful impact every day.

Pay: $18.00 - $20.00 per hour

Work Location: In person