Front Desk Agent

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth office management. Your enthusiasm and organizational skills will help create a positive environment for visitors, clients, and team members alike. This paid position offers an opportunity to develop your administrative expertise while contributing to a dynamic team.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Answer multi-line phone systems efficiently, directing calls accurately and professionally
• Manage appointment scheduling and calendar management using various digital tools
• Perform data entry, filing, and document proofreading to maintain organized records
• Handle office supplies inventory and coordinate office management tasks to keep operations running smoothly
• Provide customer support via phone, email, or in person with excellent phone etiquette and professionalism
• Assist with clerical tasks such as typing correspondence, managing emails, and supporting administrative projects

Skills

• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Experience with QuickBooks or similar bookkeeping software is a plus
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Bilingual abilities are highly desirable to serve diverse client needs
• Previous office or administrative experience, including clerical work and data entry
• Knowledge of office management procedures and strong time management skills
• Exceptional customer service skills with a friendly demeanor and professional phone etiquette
• Ability to handle sensitive information discreetly and accurately proofread documents for clarity and correctness
• Familiarity with medical or dental receptionist duties is advantageous but not required
• Personal assistant or medical receptionist experience can enhance your fit for this role

Join us as a Front Desk Agent where your proactive attitude and organizational talents will shine! We value dedicated professionals committed to delivering outstanding service while supporting our team’s success.

Pay: $16.25 per hour

Work Location: In person