Front Desk Agent

Job Summary
We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic presence and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations with enthusiasm and professionalism.

Duties

• Greet visitors, clients, and staff with a warm, professional demeanor, ensuring a positive experience from the moment they arrive
• Manage multi-line phone systems to handle inquiries efficiently and direct calls appropriately
• Maintain accurate appointment scheduling and calendar management using tools like Google Workspace or Microsoft Office
• Perform data entry, filing, and document proofreading to support administrative processes with precision
• Handle incoming correspondence, emails, and inquiries promptly while maintaining excellent phone etiquette
• Support office management tasks such as supply inventory, basic bookkeeping using QuickBooks, and organizing files for easy access
• Assist with clerical duties including typing reports, supporting customer service efforts, and providing general administrative support

Qualifications

• Proven office experience with strong computer literacy in Microsoft Office Suite, Google Workspace, and data entry skills
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Prior clerical or administrative experience preferred, including familiarity with filing systems and proofreading documents
• Bilingual abilities are a plus to better serve diverse clients and visitors
• Strong customer service skills with a friendly attitude and professional phone etiquette
• Experience with office management tools such as calendar management software or medical/dental receptionist duties is advantageous
• Ability to handle sensitive information discreetly while demonstrating excellent time management and organizational skills

Join us in creating an inviting environment where professionalism meets energetic support! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering outstanding customer support.

Pay: $15.00 - $15.50 per hour

Benefits:

• Flexible schedule

Work Location: In person