Front Desk Agent

Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring smooth operations at the front desk. Your positive attitude, organizational skills, and ability to handle multiple tasks efficiently will help create a professional and inviting environment. This paid position offers an exciting opportunity to develop your administrative and customer service skills while contributing to a well-organized workplace.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service and assistance
• Manage multi-line phone systems, directing calls accurately and professionally
• Handle appointment scheduling, calendar management, and appointment confirmations
• Perform clerical duties such as proofreading documents, managing correspondence, and preparing reports
• Ensure phone etiquette is maintained at all times while providing prompt support for inquiries or requests

Qualifications

• Proven office management or administrative experience in a fast-paced environment
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills
• Excellent organizational skills with the ability to prioritize tasks effectively
• Previous experience in customer service or as a receptionist preferred; dental or medical receptionist experience is a plus
• Bilingual abilities are highly valued to assist diverse client needs
• Familiarity with multi-line phone systems, filing procedures, proofing documents, and time management techniques
• Personal assistant experience or clerical background that demonstrates strong organizational and communication skills
• Ability to handle phone etiquette professionally while supporting multiple administrative functions

Join us to be part of a vibrant team where your enthusiasm and dedication will make a real difference. We are committed to fostering an inclusive environment that values your contributions and supports your growth.

Pay: From $12.50 per hour

Work Location: In person