Front Desk Agent

Job Summary
We are seeking an energetic and detail-oriented Front Desk Agent to serve as the welcoming face of our organization SpringHill Suites. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and friendly environment for visitors, guests, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Responsibilities

• Greet guests warmly, ensuring a positive first impression at all times
• Answer multi-line phone systems promptly and professionally, directing calls efficiently
• Manage appointment scheduling, calendar management, and coordinate meetings using Google Workspace and Microsoft Office tools
• Handle data entry, filing, and maintain accurate records with attention to detail and proofreading skills
• Provide customer support by addressing inquiries with excellent phone etiquette and timely responses

Qualifications

• Must have open availability
• Proven experience in office management or administrative support roles with strong organizational skills
• Excellent communication skills with the ability to handle multi-line phone systems and demonstrate professional phone etiquette
• Previous experience in customer service or as a receptionist in hospitality setting
• Strong time management skills with the ability to prioritize tasks efficiently

Join us in creating a welcoming environment where every visitor feels valued! This role is perfect for motivated individuals eager to grow their administrative expertise while delivering outstanding customer service.

Pay: $13.00 per hour

Shift availability:

• Night Shift (Required)
• Day Shift (Required)

Ability to Commute:

• Suwanee, GA 30024 (Required)

Work Location: In person