Front Desk Agent / Night Audit

Job Overview
We are seeking an energetic and detail-oriented Front Desk Agent to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management activities. Your positive attitude and organizational skills will ensure a smooth flow of daily operations, creating a professional and inviting environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team.

Responsibilities

• Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive first impression.
• Manage multi-line phone systems efficiently, directing calls accurately and courteously.
• Handle incoming correspondence, including emails and mail, with attention to detail.
• Maintain organized filing systems, data entry records, and documentation using Microsoft Office and Google Workspace tools.
• Support office management tasks such as calendar management, appointment scheduling, and basic bookkeeping using QuickBooks.
• Assist with clerical duties including proofreading documents, managing office supplies, and ensuring proper office etiquette.
• Provide excellent customer support by addressing inquiries promptly and professionally while maintaining phone etiquette.
• Perform general administrative duties such as filing, data entry, proofing documents, and supporting team members with personal assistant tasks when needed.

Experience

• Previous office experience or clerical experience is highly preferred.
• Demonstrated proficiency with computer literacy including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills in both English and bilingual capabilities are a plus.
• Experience handling multi-line phone systems and providing customer service in a professional setting.
• Familiarity with office management software such as QuickBooks or similar bookkeeping tools is advantageous.
• Prior experience as a receptionist in medical or dental offices or personal assistant roles can be beneficial but is not required. Join us to be part of a vibrant team where your organizational talents and customer service skills will shine! This role offers the chance to grow your administrative career while making a meaningful impact every day through friendly interactions and efficient office support.

Pay: From $16.00 per hour

Benefits:

• Employee assistance program
• Flexible schedule

Work Location: In person