Front Desk Agent (Part-Time) 3p-11p EVENINGS

APPLY IN PERSON:

MON. 9AM-2PM

TUES. 9AM-12PM

WED. 9AM-10AM AND 12PM-2PM

THURS. 9AM-2PM

FRI. 9AM-2PM

Duties:

- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests using the hotel's reservation system
- Answer phone calls and respond to guest inquiries
- Provide information about hotel amenities, services, and local attractions
- Handle guest complaints or issues with patience and professionalism
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and photocopying

Experience:

- Previous experience in customer service or hospitality is preferred
- Familiarity with hotel reservation systems is a plus
- Excellent communication skills, both verbal and written
- Strong attention to detail and organizational skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using computer software programs such as Microsoft Office

This position requires a friendly and outgoing personality, as well as the ability to provide exceptional customer service. The Front Desk Agent will be the first point of contact for guests, so it is important to create a positive impression and ensure guest satisfaction. The ideal candidate will have excellent communication skills, be able to handle difficult situations with tact and diplomacy, and have a strong attention to detail.

If you are looking for an opportunity to work in a dynamic and fast-paced environment where you can interact with people from all walks of life, then this may be the perfect job for you. SERIOUS INQUIRIES ONLY PLEASE.

Job Type: Part-time

Pay: $13.00 - $15.00 per hour

Benefits:

• Employee discount
• Health insurance

Application Question(s):

• Are you able to work weekends (Saturday and Sundays) on a rotating schedule?
• Do you have your own transportation?

Shift availability:

• Night Shift (Required)
• Overnight Shift (Preferred)

Work Location: In person