Front Desk Agent/Concierge

PART-TIME, FRONT DESK/CONCIERGE ATTENDANT - AM WEEKENDS.

About Us

Biltmore Forest Country Club is a private country club with a rich history dating back to 1922. Known for its elegant facilities and renowned golf course, we are dedicated to providing exceptional service to our members while fostering a positive and supportive work environment for our staff.

About the Position

• Greet all members and their guests
• Answer and direct phone calls professionally
• Assist with check-ins, reservations, and special requests
• Coordinate with housekeeping and valet for smooth guest experiences
• Maintain an organized front desk and handle petty cash transactions

About You:

• A friendly, professional, and welcoming demeanor
• Strong communication skills with the ability to interact professionally with members and guests
• A customer-focused mindset—you enjoy helping people and creating positive experiences
• Ability to multitask and stay organized in a fast-paced setting
• Comfortable using computers for reservations and basic administrative tasks
• Reliable and detail-oriented, especially when handling transactions and guest requests
• Flexible Schedule

You May Be a Great Fit If:

• You have experience in front desk reception, guest services, concierge work, administrative support, or restaurant hosting.
• Your background includes customer service, hospitality, or office administration.
• You take pride in creating a warm, welcoming, and attentive experience for others.
• Previous experience in customer-facing roles is a plus but not required—we’re happy to train the right person!

Why Join Us?

• Wonderful members who appreciate excellent service.
• Daily paid break and meal
• Discounted YMCA Membership
• Employee Assistance Program (EAP)
• 401(k) with matching

Job Type: Part-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• Employee assistance program

Work Location: In person